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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

February 12, 2017

Great service I bought a car from Bourne Auto Service in Easton ma. My sales associate was John Benner. John was very helpful and made the buying experience very pl More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Scott Santos
Feb 14, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! John, Scott and Matt are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. They appreciate your recognition and kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 11, 2017

Customer Service I had a great experience with Bourne's Auto Center. This is the second car I have purchased within the last 3 years and I have found nothing but exce More

by Gunner77ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2017 -

Bourne's Auto Center responded

Thank you for your continued business. It has been an absolute pleasure assisting you. Kim appreciates your recognition and amazingly kind words. We agree that she is an amazing member of our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

The Best Simply the best. Great Service. Everyone is helpful and extremely civil and do not pressure you in anyway. After many long years of putting up with th More

by brundle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

Wow! What amazing feedback! The experience you described is exactly what we expect from our team. When a customer awards us with a 5 star review like this we feel an amazing sense of accomplishment! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

Go to Bournes Hello. I wanted to take a moment today to let everyone know that Bournes Auto in Easton, MA is a great place to get a new vehicle. The staff is very f More

by Happycamryowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Feb 11, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled we were able to earn your 5 star review. The experience you described is exactly what every customer should expect when purchasing a vehicle at Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

Excellent buying experience Buying a new vehicle is never a fun experience. However Bournes Auto, and the sales associate that worked with me made this the most comfortable buyin More

by Demetrios P Varetimos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed our "No Hassle" Pricing and Customer Service commitment! I was a pleasure assisting you with your purchase. Kim and our entire team appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

Very helpful I would recommend my friends and family to see Kim. Kim is very professional. She allowed me to take my time with the test drive and answered all my q More

by Josephg328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate that you took the time to review your experience, award us with 5 stars and recommend Kim! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

Amazing Experience W/ Kim Bailey! My family and I have purchased 4 cars from Bourne's in the past year. (Mother, Father, Sister, & myself) I just drove away in my new car today (2/10/1 More

by cwest529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

WOW! We are honored to have you and your family as loyal customers. We agree that Kim is an amazing member of our team. She appreciates your business and your kind words. We are thrilled you are loving your vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2017

Excellent customer service- highly recommended I purchased my car at Bourne's Auto Center, they were knowledgeable, reasonable, customer friendly, and honest. I highly recommend Bourne's Auto Cent More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kass
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2017

Great Experience! Kenny was very patient and helpful when my husband and I were both looking for cars. We had a wonderful experience, and purchased two beautiful vehicl More

by Tdowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! Kenny and Matt appreciate your kind words and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2017

Great Service My wife and I went in on a Saturday "just looking" and were helped immediately by Kenny. He was patient and very helpful when it came to any questions More

by Mdowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
Feb 04, 2017 -

Bourne's Auto Center responded

Wow! We are honored to have earned your business! Two vehicles at the same time is incredible. Kenny is a new member to our team but his customer service commitment is excellent. He appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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