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Bourne's Auto Center
South Easton, MA
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,851 reviews
March 08, 2017
Not pleased with my level of service I just purchased a 2015 vehicle from Bourne's Auto Center. I felt that while the price of the vehicle was fair, I felt that the doc fee was higher th I just purchased a 2015 vehicle from Bourne's Auto Center. I felt that while the price of the vehicle was fair, I felt that the doc fee was higher than normal. While I was promised that my vehicle would be detailed, it was dirty, a food wrapper left in the console and had almost no gas in it when I left the lot. This left me with a sad experience of what should have been a happy one. We were also under the impression that it would be inspected, and this was also not done. It's the little things that don't cost all that much that makes a customer happy. I therefore will not recommend this dealership to my friends or family because buying a car is a big deal, and this was my first purchase in 11 years. I left feeling deflated, and at the gas station so I could get home. More
by Jaxson
Employees Worked With
Jessica Corneau
March 06, 2017
Great dealership They are very nice and helpful here! I recommend coming to this dealer! I love my car and it was sold at a good price. They are very nice and helpful here! I recommend coming to this dealer! I love my car and it was sold at a good price. More
by Sg
March 03, 2017
John n Matt I purchased a nice bmw at Bourne's .... John and Matt took care of me. The best service I received from any dealership... Thank you guys very much and I purchased a nice bmw at Bourne's .... John and Matt took care of me. The best service I received from any dealership... Thank you guys very much and i suggest everyone go to Bournes in south Easton... More
by Milton I Webbe
March 02, 2017
Very helpful and professional & every concern was addressed. My experience was excellent!! Sales and Finance staff were very professional and helpful with every step of the process. Would definitely do busine My experience was excellent!! Sales and Finance staff were very professional and helpful with every step of the process. Would definitely do business with Bournes again. More
by Noreen
March 01, 2017
90 days and counting My husband got my dream car in Dec 2016 I understand things,happen. MY mechanic and life time friend strongly advised me away from Cadillacs that I My husband got my dream car in Dec 2016 I understand things,happen. MY mechanic and life time friend strongly advised me away from Cadillacs that I adored. But I'm a girl and I wanted it, lol. This dealership is AMAZING!! Their word and a hand shake is a deal, but they will put in writing . Carlos in finance was amazing the whole way through. Mike in service, can't say enough. Not to forget John my salesman. Not pushy,or calling my phone every hour. Very available. This place is squared away. Doing right by customers all day long. I will write a more expensive review but don't be afraid to shop here. They do sooo much business they don't need to set a hook to get you to buy. Glad to have found them. More
by Cbatista
March 01, 2017
100% would recomment These folks were really great, at no time was I felt pressured or obligated. John really helped us out when I needed a new car. He and his team are hi These folks were really great, at no time was I felt pressured or obligated. John really helped us out when I needed a new car. He and his team are highly recommended. Best, -James- More
by boredstoner420
Employees Worked With
March 01, 2017
JOSE GARCIA is the best. If you want to buy a car and want it to be easy, clear and professional make sure you see Jose Garcia. He was punctual, knowledgeable and above all he If you want to buy a car and want it to be easy, clear and professional make sure you see Jose Garcia. He was punctual, knowledgeable and above all he cared about what I wanted and made me feel comfortable. More
by Elreylu
Employees Worked With
February 28, 2017
Had a couple bumps at th service department When I purchased my car at Bourne's I knew that I made the right decision. They did everything they could to recondition the car to my satisfaction an When I purchased my car at Bourne's I knew that I made the right decision. They did everything they could to recondition the car to my satisfaction and they even offered an extended warranty program that I gladly purchased. Since then my car has been in service multiple times, gladly taking advantage of the extended warranty that I purchased, and recommend purchasing. Recently I had an issue with some damage that wasn't there before I brought the car in, but the manager did everything he could to make sure the situation was corrected and that I was kept a satisfied customer. Once again, they have excellent customer service and I'm so glad that they care so much about their customers. I will continue to be bringing the car in for repairs through the warranty and beyond. More
by Disappointed
Employees Worked With
Chris Aiello
February 23, 2017
Great Service Had a minor noise coming from a new car we bought and Mike Clark took great care of us and made sure everything we needed was taken care of and we wer Had a minor noise coming from a new car we bought and Mike Clark took great care of us and made sure everything we needed was taken care of and we were informed what was going on throughout the process which he made very smooth! And there was no charge to us. More
by Sjs5190
Employees Worked With
Mike Clark
February 23, 2017
Great Experience Very friendly and didn't feel pressured into buying a car one bit, Jose is the man and we got a great deal on a great car...very satisfied and would r Very friendly and didn't feel pressured into buying a car one bit, Jose is the man and we got a great deal on a great car...very satisfied and would recommend to anybody wanting to purchase a used car More
by Ryan
Employees Worked With
