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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

May 18, 2017

calm and confident it was a great experience working with derrick on choosing my first car. He was very calm and friendly which made everything easier for me. Thanks f More

by micael gomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Sobers
May 18, 2017 -

Bourne's Auto Center responded

We are thrilled you are loving your new to you BMW! Derrick appreciates your recognition and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 16, 2017

Great Very good experience with Bournes auto center and salesman Trevon Hubbard. Very happy with my 2014 Infiniti Q50 and will recommend dealership to frien More

by Martin0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 17, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Infiniti Q50! We appreciate that you took the time to review your experience. Your recommendation is extremely important to us and we look forward to providing those customers our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 16, 2017

Great Experience Everyone at Bourne's is amazing. Smart, kind, understanding. They made me feel like they actually cared. Caroline was super helpful when I was narrow More

by Mercedes Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 17, 2017 -

Bourne's Auto Center responded

WOW! We think you are amazing and smart as well! We are honored to have earned your business and your amazingly kind words about our staff. Mario, Carlos and Caroline appreciate your recognition, they are amazing individuals! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 16, 2017

Great place to buy a car I am a repeat customer because of the great service and fair prices. If I ever need another car, I will definitely go back to Bourne's. More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. We appreciate you taking the time to review your experience and for awarding us with 5 stars! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2017

Great experience and professional team One of the best experiences in my life at a car dealership. I always would get heartburn going to a car dealership, you know the process review, test More

by lvclanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

WOW! We are thrilled our amazing team and Mario we able to provide you with your best experience at a car dealership! Mario appreciates your recognition and your kind words. We are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2017

Very Nice and Helpful I just was inquiring about a vehicle on your website and Amy was very helpful and prompt. She gave me the information I was seeking and was thoughtful More

by Petey79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for the opportunity to earn your business. It is our pleasure to assist in any way in finding the vehicle that best fits your needs. If you have any questions please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2017

Excellent service Friendly people, easy service and fast Jess was very professional with the whole thing and I enjoyed doing business with her. She had a lot of patie More

by jj 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Jessica Corneau
May 17, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We appreciate your business and your kind words. The experience you described, "friendly, easy and fast" is exactly what every customer should expect when purchasing a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 14, 2017

Easy, comfortable and friendly experience The website is fantastic to browse their inventory and prices as well as fill out financing forms to begin the process before you even step through th More

by KATHRYN DANSEREAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you were able to use our online tools to begin your buying process. Your recommendation is extremely important to us and we look forward to providing those customers with the same " No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 14, 2017

Fast and easy. Excellent service. Professional atmosphere. Excellent service. Professional atmosphere. Comfortable waiting areas. Fast and easy service, no hassle. Friendly people overall. My sales person kn More

by Donnagyl1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We appreciate your amazing feedback and kind words about our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 12, 2017

Excellent Customer Service! Jose Garcia was very professional throughout the whole process and I enjoyed doing business with him. He has a lot of patience and did not lose his c More

by Lady V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for your business! We appreciate that you took the time to review your experience. Jose appreciates your recognition and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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