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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

March 28, 2017

Not Your Typical Dealership From start to finish, Bourne’s, Kenny Long (sales), and Dave Olson (Finance) was the best car sales experience I’ve ever had. If you are looking for a More

by bbragg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Long
Mar 30, 2017 -

Bourne's Auto Center responded

Thank you for your business! We are honored to have earned your thorough 5 star review. Kenny and Dave are amazing members of our team who are committed to a high level of customer service. They certainly appreciate your recognition and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 23, 2017

Painless, Efficient & successful Great overall experience. I emailed the sales girl Amy & Jess my ideal cars. Then scheduled an appointment. When I got there they had info on all of t More

by Niki126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Jessica Corneau
Mar 25, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was a pleasure assisting you with your purchase and finding the vehicle that best fit your lifestyle. Amy and Jess appreciate your recognition and recommendation. We look forward to providing those customers with the same simple, fast and friendly buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 23, 2017

Great place to buy a car! Bourne,s Auto Center has a large inventory of cars to look at and Jose Garcia and Carlos Machado took great care of me all through the buying process. More

by Steveo3673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with finding a vehicle that best fit your needs. Jose and Carlos appreciate your recognition. They are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 19, 2017

Great place to buy a car I really enjoy this dealership over others due to the fact that there is no extra pressure and stress brought on by the sales staff. Not only do they More

by KathyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Scott Santos
Mar 25, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. The experience you described is exactly what every customer should expect when purchasing a vehicle at Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 16, 2017

2nd time car buyer We are repeat customers to Bourne Auto Center, and again the process was as their motto proclaims No Hastle/No squabble. From the minute (even though More

by campodegulf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (Finance) Very efficiently smooth…(He even found a better % rate, after he already written out one.., Kenny Long
Mar 18, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. The experience you described is exactly what every customer should expect when shopping for a pre-owned vehicle at our dealerships. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 16, 2017

2nd used car purchase from Bourne Auto On Monday March 13, 2017 I purchased for the 2nd time a used car at Bourne Auto and it was the such a pleasure to work with my salesman David Pair. H More

by gmchugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2017 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have you as a loyal customer. David appreciates your recommendation and we fortunate to have such a dedicated professional on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 11, 2017

Very Quick Helpful I had to drive an hour to look at the vehicle, but they were kind enough to bring it out front so that by the time I got there it was waiting for me. More

by RaymondV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle and financing! We appreciate that you took the time to review your experience and the recognition of our dedicated Sales and Finance Professionals Jose and Carlos. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2017

Excellent This was my first ever "new" used car purchase and I wasn't as certain as I thought about the type of car I was looking for. David was so pleasant, h More

by Love My Honda
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was a pleasure assisting you with the purchase of your first every "new" used car! We agree that David is amazing, we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2017

Best car buying experience! Go to Tra. He is the best! The whole staff could not have been more professional! The process was easy and quick. Definitely coming back. More

by Lovemysuburban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Mar 11, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Suburban. It was a pleasure assisting you. Trey and our entire team appreciate your kind words and recommendation. We look forward to seeing you again in the future. Thanks Again, Michael Kelley General Manager

March 08, 2017

Great Experience! The process was easy, No pressure buying, no haggling, cars are priced to sell for a good value, not over priced. Really easy closing, no hidden fees More

by anegron2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons, Kenny Long
Mar 11, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your amazing five star review. The experience you described is exactly what every customer should expect when shopping for a pre-owned vehicle at our family owned dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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