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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

May 04, 2017

The most fabulous car experience!! I walked in and Jess welcomed me and made my whole car buying experience awesome!!!!! I hate buying a car but Oh my this was great! I went in wanting More

by Melynda Slattery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance guy!, Jessica Corneau
May 05, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned GMC Acadia! We are thrilled we were able to earn your 5 star review. Jess appreciates your recognition and your hug! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 03, 2017

exceptional service Got my husband a car this past weekend and the services was beyond wonderful! The sales team was not pushy and I felt like they wanted to help us out. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Bourne's Auto Center responded

Thank you to you and your husband for choosing Bourne's Auto Center in Easton for your pre-owned vehicle. We are thrilled we were able to earn your 5 star review and kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 01, 2017

Outstanding Jessica my sales Person was terrific I recommend her it was a busy day and she took great of me answered all my questions and concerns and was hon More

by AD2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Corneau
May 05, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! We are honored to have earned your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 01, 2017

THE BEST First place I checked, test drove, financed it, changed insurance and took it home all in the same day. Not only me but my mom did as well. If you go More

by Melissabolduc14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
May 05, 2017 -

Bourne's Auto Center responded

WOW! Thank you to you and your mom for your business! It was a pleasure assisting you both with all of your purchasing needs. Kenny is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 01, 2017

EXCEPTIONAL My experience at Bournes was nothing less than exceptional. Jess was understanding and helpful every step of the way ! If you need a vehicle Bourne's More

by saintsuave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Corneau
May 05, 2017 -

Bourne's Auto Center responded

Thank you for your business and your amazing 5 star review. Jess appreciates the recognition and our entire team appreciates your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 29, 2017

I love my new car! Bourne's was fast, efficient and went above and beyond to get me the car I was hoping for! They worked with my schedule to get my out of state regist More

by ChadL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! It was a pleasure assisting you with your out of state purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 28, 2017

Great Experience, Very Helpful Coming in to Bourne Auto I had chosen the car I wanted in mind already. Getting to the dealership Mario assisted me immediately and helped me set up a More

by Lac670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2017 -

Bourne's Auto Center responded

Thank you for your business! The experience you described is exactly what every customer should expect when purchasing a vehicle at any of our dealerships. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 28, 2017

Follow up to previous review On February 10 of this year I purchased a vehicle from Bourne's Auto Center. At the time, I was very pleased with my experience and left a 5 star rati More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
Apr 29, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate that you took the time to review your experience nearly 3 months later! In some cases the source from which we obtained your vehicle will send us extra keys and manuals and we always forward them along to the customer. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 28, 2017

Great service they were no pressure to buy the car, service is good & the employees are nice, I told notice in the order customers & the service was the same. More

by mainstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate you taking the time to review your experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 27, 2017

David Pair .....salesman David Pair will get you the car you want at the price you can afford...ask for David! this is the first time i bought a car through the computer, was More

by CHAZMOAKA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! David is part of our express team and helps to facilitate the majority of the customers transaction online if they choose. David has been an amazing member of our team for close to 15 years. He appreciates your recognition and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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