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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

June 16, 2017

Excellence is their Standard. Achieved. 🌟 Outstanding experience that exceeded my expectation. It was a No Stress transaction. Each Department provided outstanding customer service. Such a dif More

by ExcELLENce123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist were hospitable and kind. , Mike Clark, Caroline Simmons, Scott Santos
Jun 20, 2017 -

Bourne's Auto Center responded

WOW! What an amazing review our team and their commitment to customer satisfaction. The experience you described, "fun and easy" is exactly what every customer should expect when purchasing a pre-owned vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 15, 2017

Outstanding car buying experience Two friends of mine recommended Bourne Auto Center, when I told them I was car shopping. I'm so glad they did because this was the best auto buying ex More

by moran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony (AJ) Watson, I so enjoyed meeting and working with Anthony! , Scott Santos
Jun 20, 2017 -

Bourne's Auto Center responded

We are glad you found us as well! We are fortunate to have so many wonderful customers who recommend their family and friends to visit us. The experience you described is exactly what every customer should expect when shopping for a pre-owned vehicle at our dealership. We are honored to be your "goto" dealership. If we can be of any assistance please do not hesitate to contact us right away. Thanks Again, Michael Kelley General Manager

June 14, 2017

Car buying experience I've never purchased a nice car until now. Jose and the staff at bournes were extremely helpful! On top of getting a great deal as well. Best car buyi More

by Jslater13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our team was able to deliver the buying experience you have ever had! Jose and our entire team appreciate your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2017

Great Experience with Bourne One of the best car buying experiences I've had. I appreciated that Bourne listed in the internet ad exactly what was included in the price. No surp More

by James Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! It was a pleasure assisting you with your purchase. We are thrilled that you are enjoying your vehicles and have had no problems at all. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2017

Great Experience!!!! This was by far the best experience I've had buying a car. Caroline was very friendly and helpful during my stay at Bourne's. Trey made everything fas More

by Drussell3507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Caroline Simmons
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars. We are thrilled that Caroline and Trey were able to provide you with your best car buying experience. They are amazing members of our team and they each appreciate your recognition. Your high recommendation is appreciate and extremely important to us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2017

Excellent experience! Easy, stress free experience buying at Bourne's. Everyone is helpful and willing to work with you. Sue and Matt were extremely helpful and made purcha More

by epatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating! The experience you described, "easy and stress free" is exactly what every customer should expect when shopping for a quality pre-owned vehicle at our dealership. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2017

Great experience with Scott Santos and Matt Cygielnik! Scott was a fantastic salesperson. Our experience purchasing a car from him and Bourne was one of the best I've ever had. He was very accommodating More

by Mark C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Scott Santos
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! The experience you described, "quick and friendly" is exactly what every customer should expect when purchasing a vehicle from Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2017

Excellent customer service Kim was awesome. She helped me with all the particulars with my car. From shopping to looking for the make and model. The dealership is highly recomme More

by Catb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jun 14, 2017 -

Bourne's Auto Center responded

We agree that Kim is awesome and we think you are awesome as well! We appreciate your business and your high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2017

Excellent experience, highly recommended I had an excellent experience working with Scott, Carlos and Jacqui. It took me a while to pick out a car and I test drove many here and at other deal More

by JanaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for you and your families continued business! Scott. Carlos and Jacqui appreciate your recognition and amazingly kind words! We are thrilled you were able to find a vehicle that best fit your needs. Your recommendation is extremely important to us an we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2017

I would recommend Bourne's to a friend! My previous car had just been totaled the week before I found myself at Bourne's shopping for a new car. Right from the start Scott was extremely help More

by Laura 817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie? on chat. She was very good to chat with as well., Matthew Cygielnik, Scott Santos
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for your business Laura! We are honored to have earned your 5 star review and recommendation! The experience you described is EXACTLY what every customer should expect when shopping for a pre-owned vehicle at our dealership. Matt and Scott are amazing members of our team and they are both committed to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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