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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

May 10, 2017

Purchasing a vehicle My experience at Bourne's was very pleasant. My salesperson Jess was very acccomadating and professional. She was quick to respond to calls and questi More

by Robdjeepfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Jessica Corneau
May 10, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking time to review your 5 star experience! It was a pleasure assisting you and the experience you described is EXACTLY what every customer should expect when purchasing a pre-owned vehicle from any of our dealerships. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 09, 2017

Best car buying experience EVER!!!!!! This was by far the easiest/best experience I have ever had buying a car. Customer service was great and Trevon is AWESOME and very much on top of thi More

by Chajohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 10, 2017 -

Bourne's Auto Center responded

Awesome! We are thrilled that our team was able to provide you with your besting buying experience EVER!!! Trey appreciates your recognition, he is certainly a valued member of our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 08, 2017

Great experience I was very pleased with my experience with Bournes - I had heard many positive reviews. I was able to review inventory the evening before online whic More

by C. Nels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
May 10, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was a pleasure assisting you. Jose and Matt are awesome, they appreciate your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 08, 2017

Great experience We really appreciated all of the support and time they allowed us in purchasing the car. We felt things were fair and Jess did a great job. Thank you More

by mcon13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Corneau
May 10, 2017 -

Bourne's Auto Center responded

You guys look awesome! Thank you for your business. We appreciate that you took the time to review your experience and your kind words about our team member Jessica. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 08, 2017

every step was easy I test drove a few cars and found the one I wanted. Jess was so friendly and easy to talk to. I thought I was going to get cornered and pressured by a More

by Alexa Noe'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Corneau
May 10, 2017 -

Bourne's Auto Center responded

Looking great! Thank you for your business and for taking the time to award us with 5 stars. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 08, 2017

From buying my Jeep 2 years ago to recent body repairs! I can't say enough good things about Bourne's Auto Center. Two years ago I purchased my Jeep Grand Cherokee with the help of Mario. He was super helpf More

by Dealerrater15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Septelka and Jarred Robson, Lucas Septelka
May 10, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled that our collision repair team was able to get your vehicle back to new! Lucas and Jarred are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. Each of them appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 08, 2017

Quick and easy My family has dealt with Bourne in the past so I knew they were a stand up company. Had a car problem Friday night called up just before closing to as More

by QuickCarBuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Corneau
May 10, 2017 -

Bourne's Auto Center responded

We are honored that we have been able to earn you and your families continued business. We appreciate that you took the time to review your experience and award us with 5 stars! Jessica and Carlos are amazing! We are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 07, 2017

A pleasure! I have bought a few vehicles in my life and it can be a tough experience with pushy salesman, I always dreaded it! However let me say that Bourne Au More

by Sixofone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
May 10, 2017 -

Bourne's Auto Center responded

Thank you! We are honored to have earned your business. Shawn and Scott are amazing, we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 06, 2017

Purchased a 2015 Ford Fusion Great experience from start to finish. Was able to take a test drive without an annoying salesperson telling things you already know, or stating they' More

by Tommyisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Corneau
May 10, 2017 -

Bourne's Auto Center responded

HAHA!! That's fantastic! We often forget that one of the MAJOR differences of our dealership is the test drive and that our associates don't go with you. We are thrilled that you enjoy that part of our "No Hassle" commitment. Jessica and Carlos appreciate your recognition and look forward to assisting you again in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 05, 2017

Buying a used car I just bought a car from Bourne's. I researched dealerships nearby and decided to give them a chance because of the excellent customer service reviews More

by brumby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Caroline Simmons, Kenny Long
May 05, 2017 -

Bourne's Auto Center responded

We are honored to have earned your business and your amazing 5 star review! The experience you described is exactly what every customer should expect when purchasing a vehicle from our dealerships. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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