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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

May 15, 2017

Excellent service Friendly people, easy service and fast Jess was very professional with the whole thing and I enjoyed doing business with her. She had a lot of patie More

by jj 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Jessica Corneau
May 17, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We appreciate your business and your kind words. The experience you described, "friendly, easy and fast" is exactly what every customer should expect when purchasing a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2017

Great experience and professional team One of the best experiences in my life at a car dealership. I always would get heartburn going to a car dealership, you know the process review, test More

by lvclanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

WOW! We are thrilled our amazing team and Mario we able to provide you with your best experience at a car dealership! Mario appreciates your recognition and your kind words. We are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 15, 2017

Very Nice and Helpful I just was inquiring about a vehicle on your website and Amy was very helpful and prompt. She gave me the information I was seeking and was thoughtful More

by Petey79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for the opportunity to earn your business. It is our pleasure to assist in any way in finding the vehicle that best fits your needs. If you have any questions please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 14, 2017

Fast and easy. Excellent service. Professional atmosphere. Excellent service. Professional atmosphere. Comfortable waiting areas. Fast and easy service, no hassle. Friendly people overall. My sales person kn More

by Donnagyl1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We appreciate your amazing feedback and kind words about our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 14, 2017

Easy, comfortable and friendly experience The website is fantastic to browse their inventory and prices as well as fill out financing forms to begin the process before you even step through th More

by KATHRYN DANSEREAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you were able to use our online tools to begin your buying process. Your recommendation is extremely important to us and we look forward to providing those customers with the same " No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 12, 2017

Excellent Customer Service! Jose Garcia was very professional throughout the whole process and I enjoyed doing business with him. He has a lot of patience and did not lose his c More

by Lady V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for your business! We appreciate that you took the time to review your experience. Jose appreciates your recognition and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 11, 2017

Great Experience. No Pressure Trey was my salesman, and he was fantastic. Test drove 3 cars and he had them all ready to go in a timely manner. Decided on a Ford Fusion Titanium an More

by b1sousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Caroline Simmons
May 12, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are honored that we were able to earn your business and your recommendation. It is unfortunate that the battery went dead and we do test every battery and replace them if necessary to prevent things like this from happening. Our apologies for the inconvenience and we were happy to take care of it for you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 11, 2017

great experience and very professional I found this place last minute and had a better experience with them than I did with the original dealer I was working with. There service is top leve More

by Erick Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 12, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described is exactly what every customer should expect when purchasing a vehicle at any of our dealerships. Trey and Carlos are amazing members of our team and they appreciate your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 11, 2017

Great Experience! I will definitely recommend this place and especially Jess. Everything was easy going no pressure. Responses were fast and accurate. I will use them i More

by Limited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Corneau
May 12, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! We are honored that we have earned your recommendation and look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 11, 2017

Amazing salesman Trey !! Trey walked me through every step of the way. This was my first time doing anything like this before and he made it so easy! I will definitely go back More

by Kmcdonough21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
May 12, 2017 -

Bourne's Auto Center responded

Thank you for your business and your amazingly kind words about our team member Trey! He appreciates your recognition and your 5 star rating. We look forward to seeing you again in the future and if we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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