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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

May 22, 2017

Mercedes CLA Kenny was awesome and I love the car! Customer service was super easy and everyone seemed to really enjoy what they were doing. Recommend for sure! More

by NickHutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
May 25, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazing 5 star review. We are thrilled you are loving your Mercedes CLA! Kenny is fantastic, we are fortunate to have him on our team. He appreciates your recognition and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 22, 2017

Car shopping made as easy as it can get We were not sure what type of veh we wanted . the sale rep show us many option and let us test drive several that we liked and when he felt he knew wh More

by Newjeepjacko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
May 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was a pleasure assisting you with your purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and our large inventory. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 21, 2017

Great experience It was a great experience overall. I worked with Kenny who was very helpful without being the slightest bit pushy, Happy with my new car! More

by BJM66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
May 25, 2017 -

Bourne's Auto Center responded

It was our pleasure assisting you with the purchase of your pre-owned vehicle! We are honored to have earned your business and your amazing 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 21, 2017

Quick and Efficient Customer Service Great inventory and customer service. Mario was awesome! Took care of everything from the initial test drive through the final deal efficiently. Grea More

by arvindjag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience at Bourne's Auto Center. Mario appreciates your recognition he is an amazing member of our team and we are fortunate to have him. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 20, 2017

Very satisfied with car and Kenny Very satisfied with the Toyota Rav4 my wife and I bought from Bourne. Also very happy with the service provided by Kenny. Nice guy, handled all the th More

by Amin Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
May 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Toyota Rav-4! Kenny appreciates your recognition and amazingly kind words. The experience you described is exactly what every customer should expect when purchasing or shopping for a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 20, 2017

No pressure! They have great prices, and a great staff. Absolutely no pressure to buy and very accommodating when the car I came to look at was not available. I wo More

by elfetc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
May 21, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! It was a pleasure assisting you in your search for a quality pre-owned vehicle and we are thrilled that we were able to earn your business. Your recommendation is extremely important to us and appreciated! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 18, 2017

calm and confident it was a great experience working with derrick on choosing my first car. He was very calm and friendly which made everything easier for me. Thanks f More

by micael gomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Sobers
May 18, 2017 -

Bourne's Auto Center responded

We are thrilled you are loving your new to you BMW! Derrick appreciates your recognition and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 16, 2017

Great place to buy a car I am a repeat customer because of the great service and fair prices. If I ever need another car, I will definitely go back to Bourne's. More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. We appreciate you taking the time to review your experience and for awarding us with 5 stars! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 16, 2017

Great Very good experience with Bournes auto center and salesman Trevon Hubbard. Very happy with my 2014 Infiniti Q50 and will recommend dealership to frien More

by Martin0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 17, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Infiniti Q50! We appreciate that you took the time to review your experience. Your recommendation is extremely important to us and we look forward to providing those customers our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 16, 2017

Great Experience Everyone at Bourne's is amazing. Smart, kind, understanding. They made me feel like they actually cared. Caroline was super helpful when I was narrow More

by Mercedes Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 17, 2017 -

Bourne's Auto Center responded

WOW! We think you are amazing and smart as well! We are honored to have earned your business and your amazingly kind words about our staff. Mario, Carlos and Caroline appreciate your recognition, they are amazing individuals! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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