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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

June 04, 2017

Great customer service. Very easy sales process. The staff here are very welcoming and I never felt pressured to buy at any point while looking around or test driving. Within just a couple hours I ha More

by Jadenicole143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Bourne's Auto Center responded

Thank you for your 5 star rating! We are honored to have earned your business. We are thrilled we were able assist in finding the vehicle that best fit your needs and have you in and out with a couple hours. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 04, 2017

My third car with Bournes I have to say, they make it easy. No pressure selling. They have a great inventory. Easy financing. The sales people are so friendly and knowledgeable More

by CGreene02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jun 05, 2017 -

Bourne's Auto Center responded

We are thrilled you found your buying experience to be easy with no pressure! That is exactly what we expect from our team! We are honored to have earned your business and if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 04, 2017

Car buying - made easy! Called ahead to test drive a few vehicles. Customer service was exceptional from the moment I walked through the door. Was impressed that I could te More

by JAD9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 04, 2017

Great experience! Can't say enough about our experience with Bourne auto. From the salesperson, Jose, to the finance manager, Dave Olson, our experience was professiona More

by Alc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! The experience you described-"professional, no-pressure and honest" is EXACTLY what every customer should expect when shopping for a pre-owned vehicle at our dealership. We look forward to having the opportunity to earn your business in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2017

David Pair is the best! Called ahead, made an appointment and did prevfinance approval online. Busy place on Saturday! Honest, straightforward salesman, David Pair was fantas More

by S2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie was helpful in arranging the appointment.
Jun 05, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star rating. We agree that David Pair is the best, we are fortunate to have him on our team. We will use your constructive feedback about the waiting area and have that fixed TODAY! Reviews like this help us to continue to improve and we greatly appreciate it. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 02, 2017

SO happy with my purchase! My family has worked with Bourne a few times over the past few years - they've always given us great service, and this time was no exception! Kim was More

by Angibabe36
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jun 03, 2017 -

Bourne's Auto Center responded

Thank you for your families continued business. We are thrilled to have so many loyal customers like you. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 31, 2017

Laid back yet processional Kim Bailey was very pleasant, professional and helpful while purchasing my new car. I would highly recommend buying your car from Bourne and working w More

by Aine D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars. We are honored to have earned your business. The experience you described is EXACTLY what every customer should expect when shopping for a pre-owned vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 31, 2017

easy, friendly, and no pressure I have bought my last few cars through here and would not go anywhere else. I have told many people to go here, everyone I have dealt with is really More

by ames66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jun 03, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2015 Nissan Altima. It was a pleasure assisting you with your purchase. The experience you described is EXACTLY what every customer should expect when purchasing a vehicle at our family owned and operated dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 31, 2017

great If the time comes that I want to buy another car I would come to Bourne's first and ask to see Jose. I was very pleased with sale. More

by joegustow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. It was a pleasure assisting you and we look forward to having the opportunity to earn your continued business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 31, 2017

Pleasant professional accommodating Awesome experience. Jose and Carlos were both professional and patient with my less than perfect credit situation. Everyone was pleasant and courteo More

by Michelle Frawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you and arranging your financing! Jose and Carlos appreciate your recognition and our entire team thanks you for you recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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