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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

June 10, 2017

Amazing So helpful, honest, and great customer service. Scott and Carlos made the hand off between the both of them effortlessly. Very professional, and give More

by Jaceford4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jun 11, 2017 -

Bourne's Auto Center responded

We think you are amazing as well! Scott and Carlos are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. We are happy to give used car sales man a good name because the majority of us are all great people! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 09, 2017

Quick and Painless Derrick, Andrew, and David did an amazing job! The trade in / buying process was easy and fun! They were very knowledgeable and courteous. I would def More

by mccorry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner, Derrick Sobers
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! We are thrilled that your car buying and trade in process was "quick, painless and fun!" That is exactly what every customer should experience when shopping at any of our dealerships. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 09, 2017

Best experience we've ever had buying a vehicle Derrick was so helpful and knowledgeable. He helped us find a bigger familg vehicle and we never felt pressured to purchase the vehicle. Shawn got us More

by Bernst
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Sobers
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! It was a pleasure assisting you and family with finding a vehicle that best fit your needs. Derrick and Shawn are amazing and they appreciate your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 09, 2017

Excellent staff and service Derrick did a wonderful job of making the whole experience of car buying simple and easy. The overall atmosphere is relaxed and stress free. All the s More

by grainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Sobers
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled we were able to earn your 5 star rating! Derrick is an amazing member of our team we are fortunate to have him! He and entire staff appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 07, 2017

Very helpful and courteous I liked the quality of your inventory and the fact that I could actually view the vehicles that I had in mind. I thought that the quality and value of More

by rprhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. It was our pleasure assisting you and demonstrating all of the different SUV's we have in stock. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 07, 2017

Fantastic place, great customer service... My experience at Bourne's Auto Center was excellent. Mario Lee was excellent he answered every single one of my questions, he was so easy to work with More

by Luisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2017 -

Bourne's Auto Center responded

WOW! This is an incredible account of your experience at our dealership with Mario and Carlos! We are incredibly humbled and fortunate to have such amazing team members. It was our pleasure assisting you with your purchase, financing and insurance. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 06, 2017

Excellent Was honest and very helpful and gave me the best reasonable rate for the vehicle that I purchased. He explained in full detail and answered all my que More

by Jaimed123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating. It was a pleasure assisting you with your purchase and obtaining you suitable financing. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 06, 2017

Great transaction Very helpful sales women who helped me, Susie and Amy. It was a very easy and quick transaction. I'm very happy with the vehicle and the dealer. More

by Good deal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We agree that Suzie and Amy are fantastic, they are dedicated to a high level of customer service. We are thrilled that your purchasing experience was "quick and easy." That is what every customer should expect when purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 05, 2017

Great used car experience We got a great deal on a used vehicle at Bourne. The price was less than the KBB vaule! Excellent service too! No hidden fees and very satisfied wi More

by Maria Croker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 06, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We are honored to have earned your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 05, 2017

2nd car I would definitely recommend Bourne's. I just purchased my second car from them and have sent both my sisters there who have bought cars also. They ma More

by Vesmith723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 06, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer and part of our family! It was a pleasure assisting you and your family vehicles that fit your budget. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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