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Bourne's Auto Center

South Easton, MA

4.9
4,914 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,914 reviews

July 19, 2017

Wonderful Experience! I recently purchased a new car from Bourne's Auto Center and could not have asked for a better experience. I worked directly with Kenny in Sales and S More

by courtneyryan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Long
Jul 20, 2017 -

Bourne's Auto Center responded

Thank you for your business Courtney! It was an absolute pleasure assisting you with your purchase. The experience you described is exactly what every customer should expect when shopping for a vehicle at our dealership. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 19, 2017

Amazing!! Short and sweet. These people are simply amazing and treated me like a valued customer. I loved every moment of getting my new car. I would recommend More

by Jessikasick19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Kenny Long
Jul 20, 2017 -

Bourne's Auto Center responded

WOW! Thank you for this amazing 5 star review of our experience! We are thrilled you are loving your 2015 Nissan Altima. We couldn't agree more, Kenny is the best! Kenny, along with Paul, Matt, and Amy appreciate your recognition. Each of them is committed to the highest level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 19, 2017

Awesome!! This is my second purchase from this dealership. I got into a car accident with my first vehicle I bought here, and immediately needed another one. Bo More

by faythie919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2017 -

Bourne's Auto Center responded

Thank you for your continued business. We are thankful you are ok after your accident and we are aware that can be a very stressful time. John and Carlos are amazing members of our team and we are fortunate to have them. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 17, 2017

Excellent Selection, Excellent Service I purchased my first car from Kim at Bourne's. My entire experience was nothing but pleasant. She gave me a no-hassle price and did not put any pressu More

by kthompson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase! We are honored to have been a part in such an important and memorable time in your life. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is extremely important to us and we look forward to providing those customers with the same "stress free and easy" shopping experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 16, 2017

Great selections - Great prices - Great Cust. Serv. My husband and I searched around for the right vehicle for him. We attempted to buy from Copeland Chevrolet who gave us the run-a-round for 3 weeks, a More

by Ms Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jul 18, 2017 -

Bourne's Auto Center responded

Thank you for your amazing 5 star review Laura! Sue appreciates your recognition and amazingly kind words. We are honored that we were able to earn your business and your continued service business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 15, 2017

great service, great inventory, Right prices Derek Sober was a true professional from start to finish, and helped me get my slow insurance company to fax over the forms. Highly recommended, I'l More

by Lawrence E. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Aiello, Derrick Sobers
Jul 18, 2017 -

Bourne's Auto Center responded

We are honored to have you as a loyal customer! Derrick appreciates your amazingly kind words and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 15, 2017

Excellent customer service The staff is pleasant and helpful. They make purchasing a car feel stress less and easy. I would recommend them to anyone. They are effiecent and know More

by Isabel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Bourne's Auto Center responded

Thank you for your amazingly kind words! We are honored to have earned your 5 star review. The experience you described is exactly what every customer should expect when purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 14, 2017

Great service with a smile! Everyone was so nice and courteous! This was my first time ever buying a car and I was doing it alone and I never felt as though a shade was being pul More

by ANCarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
Jul 18, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have been a part of your first car buying experience. The experience you described is exactly what every customer should expect when shopping for a pre-owned vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 14, 2017

Excellent and speedy repaired services My Camry was there a little more than 2 days for the bumper repaired. The repair was fast and the result was excellent. Customer services was great. More

by lam1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (don't know his last name) and the manger? at the Body Shop
Jul 18, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your collision repair. Matt Aiello appreciates your recognition. He is an amazing member of our team who is committed to a high level of customer service. Your recommendation is extremely important to us and we look forward to providing those customers with the same "fast and excellent" repairs. Thanks Again, Michael Kelley General Managerr

July 13, 2017

Best Car Buying Experience Ever! This is the first time I have purchased a used car. When I arrived I was greeted by the receptionist who was very sweet and welcoming. She directed More

by MLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Jul 18, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first pre-owned vehicle. The amazing 5 star experience you described with Kenny is exactly what every customer should expect from our team. Kenny is an amazing member of our team who is committed to a high level of customer service, we are fortunate to have him. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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