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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

June 13, 2017

Excellent experience! Easy, stress free experience buying at Bourne's. Everyone is helpful and willing to work with you. Sue and Matt were extremely helpful and made purcha More

by epatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating! The experience you described, "easy and stress free" is exactly what every customer should expect when shopping for a quality pre-owned vehicle at our dealership. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2017

Great Experience with Bourne One of the best car buying experiences I've had. I appreciated that Bourne listed in the internet ad exactly what was included in the price. No surp More

by James Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! It was a pleasure assisting you with your purchase. We are thrilled that you are enjoying your vehicles and have had no problems at all. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2017

Excellent customer service Kim was awesome. She helped me with all the particulars with my car. From shopping to looking for the make and model. The dealership is highly recomme More

by Catb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jun 14, 2017 -

Bourne's Auto Center responded

We agree that Kim is awesome and we think you are awesome as well! We appreciate your business and your high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2017

Excellent experience, highly recommended I had an excellent experience working with Scott, Carlos and Jacqui. It took me a while to pick out a car and I test drove many here and at other deal More

by JanaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for you and your families continued business! Scott. Carlos and Jacqui appreciate your recognition and amazingly kind words! We are thrilled you were able to find a vehicle that best fit your needs. Your recommendation is extremely important to us an we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2017

Great experience with Scott Santos and Matt Cygielnik! Scott was a fantastic salesperson. Our experience purchasing a car from him and Bourne was one of the best I've ever had. He was very accommodating More

by Mark C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Scott Santos
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! The experience you described, "quick and friendly" is exactly what every customer should expect when purchasing a vehicle from Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2017

In and out in a day. Car died on a Monday, went down there the next day and they were extremely helpful and fast. I was there for less than 3 hours and drove the car home More

by khar432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Harrington, Derrick Sobers
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled we were able to get you in and out with your vehicle all in the same day. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2017

I had a great experience at Bourne. Carlos and Derrick were. I have a five star rating because of the wonderful experience I had when purchasing the vehicle. Bournes pricing and knowledge of there vehicles was a More

by Jackie718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Sobers
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are honored to have earned your business and you amazing 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2017

I would recommend Bourne's to a friend! My previous car had just been totaled the week before I found myself at Bourne's shopping for a new car. Right from the start Scott was extremely help More

by Laura 817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie? on chat. She was very good to chat with as well., Matthew Cygielnik, Scott Santos
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for your business Laura! We are honored to have earned your 5 star review and recommendation! The experience you described is EXACTLY what every customer should expect when shopping for a pre-owned vehicle at our dealership. Matt and Scott are amazing members of our team and they are both committed to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2017

I was looking for a used car so i went bournes I had great experience shopping for a car at bournes jose and sue was very good and they were extremely helpful and no has More

by tommy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jun 14, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with our Sales Associates Sue and Jose! We are honored to have earned your business and your 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2017

Purchased a Jeep Process was quick and easy. No hassle. Sue was very helpful and got me into the car I wanted. Shopped many different places for the same car, but Bou More

by phil1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jun 11, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center in Easton for your pre-owned vehicle. We are thrilled you enjoyed our "No Hassle" pricing and customer service experience. Making the car buying process quick and easy is exactly what "No Hassle" means to us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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