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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

June 26, 2017

Professional I have purchased several cars in the past and never before experienced the efficiency and professionalism that was given to me at Bourne Auto. From More

by Linda27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel, Matthew Cygielnik
Jun 30, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We are thrilled you are loving your car and we were able to earn your valued business. Efficiency and professionalism is exactly what every customer should expect when shopping for a pre-owned vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 26, 2017

Amazing This is my 4th vehicle in a row from David Pair and Bourne's. Best prices, cleanest vehicles, no hassle, great trade in values. There is no other choi More

by Steve13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2017 -

Bourne's Auto Center responded

WOW! 4 vehicles from our dealership and David Pair is amazing. We are honored to have you as a loyal customer. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 25, 2017

Great customer service. Quick and easy experience. Dave Olson was very helpful and gave us a great experience. Worked with us on the finance to make it work for us and had the car ready for us to leave More

by Marie E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jun 30, 2017 -

Bourne's Auto Center responded

Thank you for you your business and for taking the time to award us with 5 stars. It was a pleasure assisting you with your purchase and subsequent financing. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 23, 2017

Easy Buying Experience I felt I was treated very well by Jose who didn't speak to me like he was a salesman, just as an advisor as to what I wanted in a vehicle as far as pr More

by Jandrade2170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jun 24, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled you had an "easy, simple and enjoyable buying experience." Our "No Hassle" pricing and customer service commitment is designed to allow our sales associates to assist customers with purchasing a quality pre-owned vehicle, not sell them one! Jose, Matt, and Amy appreciate your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 23, 2017

An Excellent Experience My wife and I were in the market for a pre-owned Nissan Altima and they had just what we were looking for. Their prices are very competetive and the p More

by kevin morrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jun 24, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience purchasing your pre-owned Nissan Altima. We are honored to have earned your 5 star review and your business. Our entire team appreciates your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 23, 2017

Excellent experience Used the website first to find the cars I wanted to look at. When I went to the dealership there was no pressure to look at anything else other than w More

by RBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Sobers
Jun 24, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described is exactly what every customer should expect when shopping for or purchasing a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 22, 2017

Exceptionally positive experience through the entire process Bourne's is really a better experience than you'll get just about anywhere. It's a no pressure buying experience and everyone is extremely helpful, p More

by SJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Sobers
Jun 24, 2017 -

Bourne's Auto Center responded

From start to finish, the experience you described is exactly what we expect from our team and what every customer should expect. Amy, Derrick and David are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. We appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 21, 2017

Very patient and accommodating I wanted a car but wasn't sure if I wanted a sedan or an SUV .or a minivan. I was allowed to roam the lot hassle free until I narrowed down my choices More

by CathiC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Long
Jun 24, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. Kenny is amazing and it was his pleasure assisting you with your purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and you were able to find a car that best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 20, 2017

Excellent Thanks to Sue for helping us, had a great experience and Sue was extremely helpful and pleasant. A stress free experience from start to Finish Thank More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jun 24, 2017 -

Bourne's Auto Center responded

We think you are excellent as well! We are honored to have earned your business and your amazing 5 star review. Our Associate Sue appreciates your recognition and kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 20, 2017

10+ Cars Bought Here My family has bought over 10 cars from this dealership and it's always a great experience. David Pair is my dad's go-to salesperson. More

by Meghan Reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2017 -

Bourne's Auto Center responded

WOW!!!!! That is amazing! We are thankful and honored to have you and your family as such loyal customers. David has been with us for close to 15 years which allows us to provide a consistent approach and customers enjoy seeing the same friendly faces when they come back to the dealership. If we can be of any assistance at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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