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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

July 01, 2017

first time buyer was a nice experience jose was easy to work with and they didnt try to upsell me to much the guys that cleaned and detailed the car couldve done a bet More

by nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are honored to have been part of your first car buying experience. We are sorry that the vehicle was not cleaned to your expectations. We would be happy to have it re-cleaned, free of charge, whenever it is convenient for you. Please reach out to me directly at 508-230-2903 or via e-mail at mike@bournes.com and I would be happy to coordinate this for you. Thanks Again, Michael Kelley General Manager

June 30, 2017

great service Sue pereira was fantastic. No hard sell very professional thanks sue mat in finance was great made it easy no pressure at all overall a great exper More

by dtl455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Jul 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We appreciate you taking the time to review your 5 star experience with Sue and Matt! Easy and no pressure is exactly what every customer should expect when purchasing a vehicle from our dealerships. If we can be of any assistance at all, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 29, 2017

Great experience, highly recommend John Benner, Mike Kelley & Carlos Machado were excellent to work with, made the experience easy to purchase and provide confidence in the car(s) we pu More

by nissan 2x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2017 -

Bourne's Auto Center responded

Thank you for your business(2x)!! It was a pleasure assisting you with the purchase of two vehicles and two trade in's! Your recommendation and referral is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 28, 2017

First car buying experience! After buying my two previous cars from private owners, I was nervous to go through a dealership. David made the experience smooth and easy. He is hone More

by JDwelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with your purchase. David appreciates your recognition and extremely kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 28, 2017

5 Star Experience!!! Working with Scott in Sales made the car shopping experience effortless. He was kind enough to hold my vehicle of interest for an extended duration wh More

by Keith Gomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Scott Santos
Jun 30, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. It was a pleasure assisting you with your purchase and arranging your financing. Matt and Scott are amazing members of our team and we are fortunate to have them. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 28, 2017

"Painless Car Buying Experience" From the time we walked in the door, greeted by the receptionist, immediately assigned to a sales associate, (Derrick) was painless. We traveled 2 an More

by 2015 chevytruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Derrick Sobers
Jun 30, 2017 -

Bourne's Auto Center responded

Thanks Rick and Wendy! We are thrilled we were able to earn your business given the great distance between us. Derrick is amazing, he is a dedicated professional who is committed to a high level of customer service. We are fortunate to have him and Matt on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 28, 2017

excellent Derrick Sobers and Anthony Watson are superb salesmen. They are gentlemen who go the extra mile in finding the pefect vehicle and making sure it's in More

by adnil.yoccm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Watson, Derrick Sobers
Jun 30, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Derrick and Anthony appreciate your recognition and kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 27, 2017

Trey Hubbard I worked with Trey on Saturday 6/24. The dealership was crazy busy and Trey was working with 3-4 parties. He remained professional the entire time a More

by David Scales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 30, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Trey appreciates your recognition and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 27, 2017

If I could give 6 stars, I would. Buying a car at Bourne is always a breeze. The honest and customer-service oriented staff are always helpful! Just purchased my 4th car with David's More

by Rnkristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2017 -

Bourne's Auto Center responded

WOW! We would give you 6 stars as well! We are humbled and honored to have you as a loyal customer. David and our entire team appreciate your business and your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 26, 2017

First time car buyer, super impressed! I would 100% RECOMMEND this dealership! I was a first time car buyer and my sales woman Sue made it super it easy! I went in knowing exactly what I wa More

by Mirayah Rivera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Jun 30, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words and 100% recommendation! We are honored to have earned your business and for allowing us to be a part of your first car buying experience. Sue and Matt appreciate your recognition and it was their pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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