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Bourne's Auto Center

South Easton, MA

4.9
4,914 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,914 reviews

September 14, 2017

Great Experience! We had a great experience working with Kim and purchasing from Bourne. The process was quick and easy. There was no pressure or stress. We left ver More

by tlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Bourne's Auto Center responded

Thank you for your business! The experience you described, "quick, easy, no pressure or stress" is EXACTLY what every customer should expect. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2017

A smooth ride Every one I talked with was very helpful, and not overly pushy. The atmosphere was very easy going, even though I managed to get my car almost a week More

by L. Dickison
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2017

Happy Customer 😊 David Pair was my salesman at Bourne's Auto Center. He was very kind and not pushy or intimidating at all. The dealership gives out a very friendly vi More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars! We appreciate your kind words about our team and especially our amazing associate David. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2017

Great experience purchasing car Drove 2 hours to purchase a car that I had seen at Bournes. I had friends in the area who recommended and we ended up purchasing 2 cars from them. We More

by COLLEEN HAYDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Sep 14, 2017 -

Bourne's Auto Center responded

We are thrilled we were able to earn your continued business from over 2 hours away! Kenny appreciates your recognition and 5 star rating. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

So easy and Quick! My husband and I had a great experience with David Pair! Extremely helpful and Pleasant! We were in and out of there within 2 hours driving our new es More

by Krysten1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Bourne's Auto Center responded

"Easy and Quick" is exactly what every customer should expect when purchasing a vehicle from our dealership! We are honored that we were able to earn your business and your future business as well! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

Purchase Mario was my sales person and he was extremely helpful and supportive. The car buying process was fast and efficient. I would definitely recommend thi More

by JennR
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is extremely important to us and we look forward to assisting those customers in anyway we can. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

Stress FREE I have been to countless dealerships looking for the right car for the right price. I have stressed through hours of back and forth haggling. Fina More

by Bradley6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Cromwell
Sep 12, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled you found our "No Hassle" pricing and customer service commitment to be stress free! That exactly what every customer should expect and what we expect from our team. Tricia certainly appreciates your recognition and your 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

Excellent Experience I searched multiple dealers before being pointed to Bourne’s Auto Center by CarGurus. I found Bourne's on-line search engine really easy to navigate, More

by Kris_MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! We are honored to have earned your business and your recommendation. The experience you described is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

excellent Dave Pair was our salesman. He was very kind and knowledgeable. He took the stress out of the dreaded day. No haggle pricing is the way to go! Will More

by SFD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you enjoy our "No Hassle" pricing! Your recommendation is extremely important to us and we look forward to assisting those customers. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

Excellent service My visit at Bourne's Auto Center was a wonderful experience. Scott Santos was my sales perso who showed me all the steps I needed. I had just lost my More

by Barbarad123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Scott Santos
Sep 14, 2017 -

Bourne's Auto Center responded

WOW! What an amazing account of your experience with our Sales Associate Scott! Scott and Matt appreciate your recognition. They are dedicated professionals who are committed to a high level of customer service and we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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