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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

September 20, 2017

Simply incredible My family has been working with Bourne’s auto center since they were a small dealer 15 years ago. Everyone was nothing but helpful and honest about th More

by Sjh92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Trevon Hubbard
Sep 21, 2017 -

Bourne's Auto Center responded

WOW! 15 years of doing business together is amazing! From our family to yours, THANK YOU! If you need ANYTHING at all please do not hesitate to contact us. Thanks Again! Michael Kelley General Manager

September 20, 2017

Nothing but good news Bourne Auto is worth the visit. This is my third car I have purchased from them. They are where I start and finish no need to go anywhere else. Trevo More

by Mark42
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Trevon Hubbard
Sep 21, 2017 -

Bourne's Auto Center responded

WOW! Three cars purchased from us, that is amazing! We are fortunate to have loyal customers such as your self! It was Trey's pleasure assisting you and he appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 20, 2017

Best Dealership on the South Shore This is my third experience with Bourne's and they are always extremely helpful throughout the car buying process. I had the pleasure of working with More

by Duke6690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 21, 2017 -

Bourne's Auto Center responded

Thank you for awarding us "Best Dealership on the South Shore!" We are thrilled you are enjoying the Jeep Patriot. Mario and Carlos appreciate your recognition. They are amazing members of our team who display a high level of customer service on a daily basis. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 18, 2017

Amazing Thanks to John Benner I bought the perfect car for myself! He had everything done for me in only 1 day which made the process so much easier. More

by Amyduphily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was a pleasure assisting you and thrilled you are enjoying the vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 18, 2017

Professional & Knowledgeable We are so pleased with our experience of purchasing our cars at Bourne with Dave. He is attentive and extremely knowledgeable. A pleasure to do busine More

by Smorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 20, 2017 -

Bourne's Auto Center responded

WOW! 5 Cars! That is amazing. We are honored to have earned your continued business. David is an amazing member of our team and he certainly appreciates your amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 16, 2017

Good experience The staff was friendly, courteous and professional. I liked that you could walk the lot without immediately being confronted by a salesperson. I did n More

by K
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 18, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. We appreciate your business and your recommendation. Our entire team appreciates your amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 16, 2017

excelent!!!! Muy amable, excelente servicio, mucha variedad, 100% recomendable. volvere por otro vehiculo!!! El servicio y el tiempo muy buenos. buen servicio b More

by OLGA BARRENO RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 18, 2017 -

Bourne's Auto Center responded

Gracias por hacer negocios. Le agradecemos que se tome el tiempo para revisar su experiencia. Si podemos ser de cualquier otra ayuda por favor no dude en ponerse en contacto con nosotros. Michael Kelley General Manager

September 16, 2017

Above expectations! The service I received from Mario was friendly, efficient and just terrific!!! Mike and David in finance were just as terrific! If it wasn't for th More

by David J McGettrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 18, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating and your amazingly kind words. The experience you described is exactly what every customer should expect when purchasing a vehicle from our dealerships. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2017

Just a Great Experience! This was my second purchase from Bourne's, and yet again it was a great experience. My Sales Associate Derrick was right there for me from the beginni More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Sobers
Sep 18, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. Derrick and Carlos appreciate your recognition, they are wonderful members of our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2017

First timer First experience at Bourne's Auto Center and what a very pleasant surprise! Very straight forward without the typical auto sales games. Scott was our More

by Marge B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Sep 18, 2017 -

Bourne's Auto Center responded

We are thrilled we were able to be a part of your daughter's first car purchase. Scott and Carlos are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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