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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

September 27, 2017

Superior communication, professional organization We have had a tremendous experience with Bourne's Auto Center. From out initial contact with them via the internet, Caroline S., was professional and More

by cmmaloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Caroline Simmons
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. Your experience, specifically with Caroline in our Express Team, is exactly what every customer should expect. By contacting us online and getting additional information we can really save the customer a significant amount of time at the dealership. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 25, 2017

Great, speedy and helpful service! No hassle pricing allows a much easier shopping experience and should be adopted by all dealerships. I have spent months researching, test driving, an More

by Summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Robson, Kenny Long
Sep 28, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment! The experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 23, 2017

Bought a car here I recently bought a used car here. I love the car. The whole transaction went well. Will probably go back when I need a car next. More

by DFoss
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 23, 2017

Quick and easy! I need a needed a new car, and quick, and the people at Bourne's were extremely friendly and helpful! They even noticed some damage to the car and wer More

by TGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Tricia Cromwell
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled that your experience was "quick and easy." We appreciate your amazingly kind words about our staff and for taking the time to award us with 5 stars. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 22, 2017

The best car with the best deal Last month, i was looking for car, i tried with the Boch Honda and McGovern Honda for the car. The first one was total xxxxxxxx, they lied about the c More

by Tayyab Sadiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 22, 2017

NO NEGATIVITY...A GREAT EXPERIENCE! No Negativity... that's what a sign says on one of the people's desks I dealt with at Bourne's. And it pretty much summed up the entire experience in More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Sep 22, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazing 5 star review of your experience at our dealership. We are honored to have earned your business. Our entire team appreciates your amazingly kind words. John, David and Sue appreciate your recognition. It was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Love this place. I have bought two cars from Bournes. Both within a year. After the purchase of my first car I knew I had to come back. David Pair has been extremely h More

by Boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Aiello
Sep 21, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. David appreciates your recognition and 5 star rating! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Genuine & Over All Satisfaction guarnteed Bourne was referred to me via a friend and it has met expectation of being very good dealer. Kim and Matthew were very helpful and transparent in pr More

by Mak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 21, 2017 -

Bourne's Auto Center responded

We look forward to having a long relationship with you as well! We appreciate and welcome any continued business in Service or Collision Centers! Kim and Matt appreciate your recognition and it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Great car buying experience Very smooth and easy car buying experience. No pressure from the sales agent Sue Pereira . From the first time till the finalizing the deal I had grea More

by Gish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Sep 22, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled we were able to earn your 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Great service I purchased my 2013 Altima two years ago from this dealership and I've had nothing go wrong with my vehicle ever since! David pair was very helpful w More

by Lp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. David is a dedicated professional who is a committed to a high level of customer service. We are fortunate to have had him on our team for close to 15 years! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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