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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

August 19, 2017

No Hassel Pricing is Great Staff answered all of our questions and being able to test drive cars on our own gave us a chance to discuss our potential purchase. A friend recommen More

by NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled that you enjoy test driving our vehicles without a Sales Associate, we feel that is an important part of our "No Hassle" customer service commitment. Your recommendation is extremely important us and is much appreciated. If there is any way we can be of service please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 18, 2017

Great Experience! From the moment we entered the dealership we were given first rate service and no pressure sales: so refreshing! Their sales team has you take out th More

by Mini2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for taking the time provide your an amazingly kind account of your experience at our dealership. We are honored to have earned your business and your 5 star review. The experience you described is exactly what every customer should expect when shopping for and hopefully purchasing a vehicle from us. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 18, 2017

wonderful My experience with Bourne's very smooth, from the moment I walk in the welcome was warm, I felt comfortable, Mr. Hubbard listen and understand my need More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your "wonderful" experience at our dealership with our Sales Associate Trey. We are honored to have earned your business and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 17, 2017

Outstanding!!! I was leery of purchasing from an off brand dealership at first, but after working with the staff at Bourne's Auto Center I would recommend anyone loo More

by erm2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Aug 23, 2017 -

Bourne's Auto Center responded

WOW! Thank you for you amazing 5 star review of your car buying experience. The experience you described with our sales and finance department is EXACTLY what we expect from our team. Sue and Matt appreciate your recognition and amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 17, 2017

Great, easy car buying Tre was great in helping me to buy this vehicle. I traveled over 75 miles and across the state line to test drive and ultimately buy the truck. I kn More

by C Stine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your out of state purchase. We are thrilled you had an enjoyable purchasing experience and we were able to address some of your pre-delivery concerns. I apologize our team was not as helpful as you would have liked regarding the out of state titling and registration. It can certainly be a complicated process. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 16, 2017

Bought My First Car Here! Excellent Customer Support. As I was looking to buy my first car, the excellent staff(Mario Lee and Shawn Saunders) helped me all the step of the way to make it possilbe for me. More

by G.P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! We are honored to have been a part of your first car purchase. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 16, 2017

Amazing customer service I went to this dealership with an open mind. I wasnt really looking for anything specific, just something all wheel drive and realiable. I left there More

by morganrae88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you and finding the vehicle that best fit your needs. Our entire team appreciates your kind words and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 16, 2017

Great Customer Care!! Mario helped us into a 2014 Lincoln MKZ. He listened very attentively and answered all of my questions promptly, giving me a sense that I was in good More

by julie.styles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2014 Lincoln MKZ! It was a an absolute pleasure assisting you with your purchase. Mario appreciates your recognition. He is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 16, 2017

I had a great experience and would go back I walked in to bournes and got help right away, everyone there was awesome and really helped me out. Especially my sales man Derrick and also Dallas w More

by Agavigan113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas burnham , Derrick Sobers
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored to have earned your business and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 15, 2017

Great place My wife and I had a great experience buying a car at Bournes. Sue was really great at helping us. She is amazing, patient and kind. She gave us no pre More

by Technomorchi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Aug 16, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. Sue is an amazing member of our team and she appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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