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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

September 30, 2017

Great! Easy and understanding, worked great with customers and was very friendly towards the customer when dealing with their car. Customer service was great More

by KNR1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! We appreciate your kinds words and it was our pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Easy process The Trade in and purchase was the easiest i have ever experienced . Trevon made us feel comfortable with the entire process. We will be back for sure. More

by Tommy123
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience. We are thrilled this was the easiest purchase and trade in process you have experienced. That is exactly what we expect from our team. Trey is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 30, 2017

Best purchase ever I had a great experience and I will be sure to recommend Bournes Auto! I will recommend to my family and friends to see Mario when they are in need of More

by Benz17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Bourne's Auto Center responded

WOW! We are honored to have provided you with your "best purchase ever!" We appreciate your business and your recommendation. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Wonderful experience at Bourne auto center No complaints here! the best dealer iv been too quick and efficient just the way it should be ! Sales man Mario is highly recommended by me More

by Jpires11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Bourne's Auto Center responded

WOW!! Thank you for your amazingly kind words and 5 star rating! The experience you described, "quick and efficient" is exactly what every customer should expect when purchasing a vehicle from our dealership. Mario and our entire team appreciate your high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

No hassle experience We purchased a 2016 Mazda 3 few days ago. I didnt have great experiences at other dealerships before ending up at Bournes. Trevon helped us through ou More

by Jenil Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your 2016 Mazda 3! It was a pleasure assisting you with your purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Trey is fantastic, we are fortunate to have him on our team. He certainly appreciates your recognition and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2017

Good deal Nice no pressure experience. The car needed the accessories belt changed and only after I requested they took a look at it. They did change it before More

by EFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. It was a pleasure assisting you with your purchase and addressing your concerns prior to delivery. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2017

Very easy Tre was very helpful in showing various cars. He was extremely friendly. Pulled all the reports needed. He got back to me right away with any question More

by D looney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 30, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled Trey was able to provide you with all the information you requested in effort to make sure the vehicle fit you and your family's needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2017

Excellent Customer Service We purchased a Dodge Grand Caravan at Bourne's, and the people there are great. It's hard to find a dealership where honesty and integrity mean someth More

by jeff411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Sep 30, 2017 -

Bourne's Auto Center responded

Thank you for your business Jeff! It was a pleasure assisting you with your out of state purchase. We appreciate your 5 star rating and amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 28, 2017

Welcome and Friendly The employees are welcome and friendly. They are also efficient. The car mostly is nice and cool, though there are detailed problems did not get fixed More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy and Kenny
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for your business in our Easton, MA store! We appreciate your kind words about our staff and our efficient sales process. We would be more than happy to address any outstanding issues with your vehicle anytime it is convenient for you. Please feel free to contact us anytime to set this up. Thanks Again, Michael Kelley General Manager

September 27, 2017

Thank You Mario needless to say hooked it up. I needed a reliable, good looking vehicle. Her provide me with a great experience having the car ready to go on m More

by Lightsout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! It was Mario's pleasure assisting you with your purchase and he certainly appreciates your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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