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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

October 04, 2017

Great dealership Carlos is a great person who will go and extra miles to serve you and let you get what you deserve,great dealership and great customer services More

by Sasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
October 03, 2017

Great experience! I was very impressed with the overall experience of Bournes auto. From my first inquiry (online) throughout the transaction . Amy- the online sale per More

by Shawna13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate you taking the time to review your experience and for awarding us with 5 stars. Amy and David appreciate your recognition and it was their pleasure assisting you . Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 02, 2017

It was amazing they helped make sure everything was perfect This dealership is amazing ! They made everything. Perfect before I left the lot they worked with me to make sure everything got done and I loved it e More

by Vsantos98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Oct 03, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating. It was an absolute pleasure assisting you with your purchase and addressing your pre-delivery concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 02, 2017

Easy Purchase The process was very quick and I was able to drive away in my new car in just a couple days. Trevon was very friendly and made the experience enjoyab More

by Geoff F
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for your business Geoff! It was a pleasure assisting you with your purchase. We look forward to seeing you for your next purchase and if we can be of any assistance in the meantime please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 01, 2017

Bournes Trevon was great help thank you Bournes a+, he helped me with the sale on my new f150 ecoboost and the sale went smoothly thank More

by Danaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Ford F150! We are honored to have earned your 5 star rating. Trey appreciates your recognition and it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 01, 2017

Great buying experience Kim was so attentive and addressed all my needs making the buying process so easy! I loved that I was able to take out the car for a test drive by mys More

by Bbarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars. The experience you described is exactly what we expect from our team. We appreciate your kind words and positive feedback about unaccompanied test drives and our 48 hour refundable deposit. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

October 01, 2017

I love my Ford Explorer from Bourne's Auto Center! I found the 2016 brown Ford Explorer on Car Gurus and it linked me right to Bourne's Auto Center. I called before I made the one hour trip to see the More

by kendrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your 2016 Ford Explorer! We are thrilled we were able to earn your 5 star rating! The experience you described is EXACTLY what every customer should expect when shopping for or purchasing a vehicle at our dealership. Unaccompanied test drives and our fully refundable 48 deposit are critical to our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Mario Lee was very nice, helpful and knowledable, especially since I was a first time buyer. Thank you very much for all your help today! More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle! We are honored to have been a part of such a memorable experience in your life. Mario appreciates your amazingly kind words and your 5 star rating. It was his pleasure assisting you. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Malaria Lee Mario was extremely helpful and knowledgeable. Don’t let him get away! He was so very honest. The car was clean and drove very well. Thank you More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Olson.
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting and we are honored to have earned your 5 star rating. We couldn't agree more about our Sales Associate Mario, he is amazing and he appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Easy to work with Very easy salesmen to work with and very friendly as well. I would highly recommend taking a trip to this dealer even just took look at a car. More

by Booshnic5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and your high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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