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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

August 30, 2017

"Patients and Understanding" From my first call to inquire about my car till when I was driving away with my new car this dealership was great. I had totaled my previous car and More

by spina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Santos
Aug 31, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Honda Pilot. Mario, Scott and Shawn appreciate your recognition and amazingly kind words. They are all incredibly important members of our team, we are fortunate to have them. We are honored to have earned your recommendation and we look forward to providing them with the same "No Hassle" experience you described. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 30, 2017

First car purchase! Kim and Carlos were great! Walked in not expecting to buy a car and they sold my mom and I with their great hospitality and their no hassling! Would r More

by Aubri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle! We are honored to have been a part of such a big decision. It was a pleasure assisting you with your purchase and we agree that Kim and Carlos are amazing! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 29, 2017

Easiest transaction! I always dread car buy and sales people, but this was hands down the best experience I have ever had buying a car. Everyone was so nice and welcoming. More

by Denning80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Aug 31, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! We are honored to have earned your business. The experience you described is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. Kenny appreciates your recognition and recommendation, he is an amazing member of our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 29, 2017

Friendly staff Trevon was very helpful through out the process and everything went smooth. Friendly staff and very good service overall. Will come back for our next More

by mrttas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 31, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! The experience you described is exactly what we expect from our team. Trey appreciates your recognition and it was his pleasure assisting you with your purchase. We look forward to seeing you when you are ready for your next vehicle. If we can be of any assistance before then, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 28, 2017

Dealer Rep Mario was amazing, laid back, answered all my questions and helped me work with the insurance. I appreciate the hard work he gave us and also Carlos a More

by Mimi2400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Volkswagen! Mario and Carlos appreciate your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 26, 2017

Great low-pressure experience I walked in here during a particularly stressful week, not looking forward to adding car dealership day to the list. Sue P. had a low-key approach, More

by Matthew Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Aug 28, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! The experience you described with our amazing associates Sue and Carlos is exactly what every customer should expect when purchasing a vehicle from our dealership. Each of them appreciate your recognition and we are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 25, 2017

excellent first-time buyer experience everything about my experience at bournes was positive from start to finish. the staff I worked with went beyond the usual pleasantries, they also hel More

by kryje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Aug 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle! We are honored to have been a part of such an important memory. Trey, Carlos and Amy appreciate your recognition. They are all dedicated employees who are committed to a high level of customer service, we are fortunate to have them on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 25, 2017

Only place To buy a vehicle Best customer service I've ever seen! Trevon and carol are by far the nicest people I've met. Inside or out of a car dealship. They worked with my and More

by Aja1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Aug 25, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars. We are honored to have earned your business. The experience you described is EXACTLY what every customer should expect when shopping for or purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 24, 2017

Professional Our sales person was Kenny Long. He was helpful and friendly but extremely professional. I appreciated the no hassle pricing over other dealerships ba More

by Lassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
Aug 31, 2017 -

Bourne's Auto Center responded

Thank you for taking time to review your experience at our dealership with our amazing associate Kenny Long! The experience you described is EXACTLY what every customer should expect when shopping for or purchasing a vehicle from our dealership. Your recommendation is appreciated by our entire team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 24, 2017

No better anywhere else This will Be my Fourth Automobile purchase, and by far the best experience I ever had. Honesty and Attentiveness speaks for itself, My loyalty is wit More

by KChapel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2017 -

Bourne's Auto Center responded

Thank you for your business! It was an absolute pleasure working with you and finding the vehicle that best fit your needs. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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