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Bourne's Auto Center

South Easton, MA

4.9
4,915 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,915 reviews

October 09, 2017

Great Service!!! Very professional got me in the car i want in no time at all. Will definitely come back and would recommend to others. More

by DamianW73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! The experience you described, professional and efficient, is exactly what every customer should expect when shopping for and purchasing a vehicle at our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 08, 2017

What an experience David was very nice to deal with, he was friendly & kind. Our experience with this dealer & David imparticular was excellent. He was not you're typi More

by cindym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 09, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 08, 2017

Car Buying made simple Went to the Dealership today to Purchase a vehicle, was out on my test drive with in 15 minutes of arriving. When I got back sat down and the entire p More

by asouzaxl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Oct 09, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazing feedback and 5 star rating! It was a pleasure assisting you with your purchase and accommodating your situation. We look forward to seeing you for your next vehicle and appreciate your high recommendation. Let us know if you need anything at all. Thanks Again, Michael Kelley General Manager

October 08, 2017

Always a great experience My family and company have bought many cars from Bournes over the years. Always a great experience. They are extremely professional and helpful in e More

by Ed Basse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Oct 09, 2017 -

Bourne's Auto Center responded

Thank you for your continued business, Ed! We are fortunate to have loyal customers like you and your family. It is always a pleasure doing business with your families business as well. If you need anything at all, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 07, 2017

Great experience! Bournes is run very efficiently! I was able to do everything through email and text, no phone tag. I only went to the dealer twice, 1 time to see the More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Bourne's Auto Center responded

Thank you for your business. We appreciate you taking the time to review your experience and awarding us with 5 stars! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 07, 2017

Outstanding service...again This was my second time purchasing from Bournes. There is absolutely no where else I would go to purchase a preowned vehicle. Carlos works hard to get More

by Nwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Carlos
October 06, 2017

No pressure, transparent, customer friendly dealership. This was our first time visiting this dealership. From the beginning as we entered the dealership, we noticed very clean dealership. Staff was very co More

by 410dhabu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for your business and you amazingly kind words. Trevon and our entire staff appreciate your recognition. The experience you described is EXACTLY what we expect from our team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 06, 2017

Very Satisfied Customer! I was introduced to Mario Lee and from the moment we sat down it was a pleasure to work with him. He was very courteous and professional. Great spirit More

by E-Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Bourne's Auto Center responded

We are thrilled we have earned another "Very Satisfied Customer!" Mario and Carlos appreciate your recognition and your amazing 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

October 05, 2017

My visit I purchased a car from here and Mario was so amazing. He was very professional and patient, from start to finish and I drove off with my new car. I w More

by Kb091182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We appreciate your business and your recommendation! We agree that Mario is a dedicated professional, we are fortunate to have him on our amazing team. He appreciates your recognition and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 04, 2017

Outstanding service I purchased a Jeep Grand Cherokee and I couldn’t be happier. The sales woman I worked with Tricia, was super friendly, helpful and knowledgeable about More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Cromwell
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored that you choose our dealership for your pre-owned Jeep Grand Cherokee! The experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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