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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

September 16, 2017

Good experience The staff was friendly, courteous and professional. I liked that you could walk the lot without immediately being confronted by a salesperson. I did n More

by K
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 18, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. We appreciate your business and your recommendation. Our entire team appreciates your amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 16, 2017

excelent!!!! Muy amable, excelente servicio, mucha variedad, 100% recomendable. volvere por otro vehiculo!!! El servicio y el tiempo muy buenos. buen servicio b More

by OLGA BARRENO RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 18, 2017 -

Bourne's Auto Center responded

Gracias por hacer negocios. Le agradecemos que se tome el tiempo para revisar su experiencia. Si podemos ser de cualquier otra ayuda por favor no dude en ponerse en contacto con nosotros. Michael Kelley General Manager

September 16, 2017

Above expectations! The service I received from Mario was friendly, efficient and just terrific!!! Mike and David in finance were just as terrific! If it wasn't for th More

by David J McGettrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 18, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating and your amazingly kind words. The experience you described is exactly what every customer should expect when purchasing a vehicle from our dealerships. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2017

First timer First experience at Bourne's Auto Center and what a very pleasant surprise! Very straight forward without the typical auto sales games. Scott was our More

by Marge B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Sep 18, 2017 -

Bourne's Auto Center responded

We are thrilled we were able to be a part of your daughter's first car purchase. Scott and Carlos are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2017

Just a Great Experience! This was my second purchase from Bourne's, and yet again it was a great experience. My Sales Associate Derrick was right there for me from the beginni More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Sobers
Sep 18, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. Derrick and Carlos appreciate your recognition, they are wonderful members of our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 14, 2017

Excellent Car Buying Experience Buying a car is not a fun experience for me usually. But we were looking to purchase a car for our family to help with driving the kids around and en More

by Allison Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Tricia Cromwell
Sep 18, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your amazing 5 star review and rating! Tricia appreciates your recognition and amazingly kind words. It was her pleasure assisting in finding a vehicle that best fit your needs. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 14, 2017

Great Experience! We had a great experience working with Kim and purchasing from Bourne. The process was quick and easy. There was no pressure or stress. We left ver More

by tlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Bourne's Auto Center responded

Thank you for your business! The experience you described, "quick, easy, no pressure or stress" is EXACTLY what every customer should expect. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2017

A smooth ride Every one I talked with was very helpful, and not overly pushy. The atmosphere was very easy going, even though I managed to get my car almost a week More

by L. Dickison
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2017

Happy Customer 😊 David Pair was my salesman at Bourne's Auto Center. He was very kind and not pushy or intimidating at all. The dealership gives out a very friendly vi More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars! We appreciate your kind words about our team and especially our amazing associate David. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 13, 2017

Great experience purchasing car Drove 2 hours to purchase a car that I had seen at Bournes. I had friends in the area who recommended and we ended up purchasing 2 cars from them. We More

by COLLEEN HAYDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Sep 14, 2017 -

Bourne's Auto Center responded

We are thrilled we were able to earn your continued business from over 2 hours away! Kenny appreciates your recognition and 5 star rating. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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