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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

September 22, 2017

NO NEGATIVITY...A GREAT EXPERIENCE! No Negativity... that's what a sign says on one of the people's desks I dealt with at Bourne's. And it pretty much summed up the entire experience in More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Sep 22, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazing 5 star review of your experience at our dealership. We are honored to have earned your business. Our entire team appreciates your amazingly kind words. John, David and Sue appreciate your recognition. It was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Genuine & Over All Satisfaction guarnteed Bourne was referred to me via a friend and it has met expectation of being very good dealer. Kim and Matthew were very helpful and transparent in pr More

by Mak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 21, 2017 -

Bourne's Auto Center responded

We look forward to having a long relationship with you as well! We appreciate and welcome any continued business in Service or Collision Centers! Kim and Matt appreciate your recognition and it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Great car buying experience Very smooth and easy car buying experience. No pressure from the sales agent Sue Pereira . From the first time till the finalizing the deal I had grea More

by Gish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Sep 22, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled we were able to earn your 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Great service I purchased my 2013 Altima two years ago from this dealership and I've had nothing go wrong with my vehicle ever since! David pair was very helpful w More

by Lp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. David is a dedicated professional who is a committed to a high level of customer service. We are fortunate to have had him on our team for close to 15 years! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 21, 2017

Love this place. I have bought two cars from Bournes. Both within a year. After the purchase of my first car I knew I had to come back. David Pair has been extremely h More

by Boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Aiello
Sep 21, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. David appreciates your recognition and 5 star rating! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 20, 2017

Best Dealership on the South Shore This is my third experience with Bourne's and they are always extremely helpful throughout the car buying process. I had the pleasure of working with More

by Duke6690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 21, 2017 -

Bourne's Auto Center responded

Thank you for awarding us "Best Dealership on the South Shore!" We are thrilled you are enjoying the Jeep Patriot. Mario and Carlos appreciate your recognition. They are amazing members of our team who display a high level of customer service on a daily basis. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 20, 2017

Simply incredible My family has been working with Bourne’s auto center since they were a small dealer 15 years ago. Everyone was nothing but helpful and honest about th More

by Sjh92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Trevon Hubbard
Sep 21, 2017 -

Bourne's Auto Center responded

WOW! 15 years of doing business together is amazing! From our family to yours, THANK YOU! If you need ANYTHING at all please do not hesitate to contact us. Thanks Again! Michael Kelley General Manager

September 20, 2017

Nothing but good news Bourne Auto is worth the visit. This is my third car I have purchased from them. They are where I start and finish no need to go anywhere else. Trevo More

by Mark42
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Trevon Hubbard
Sep 21, 2017 -

Bourne's Auto Center responded

WOW! Three cars purchased from us, that is amazing! We are fortunate to have loyal customers such as your self! It was Trey's pleasure assisting you and he appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 18, 2017

Amazing Thanks to John Benner I bought the perfect car for myself! He had everything done for me in only 1 day which made the process so much easier. More

by Amyduphily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was a pleasure assisting you and thrilled you are enjoying the vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 18, 2017

Professional & Knowledgeable We are so pleased with our experience of purchasing our cars at Bourne with Dave. He is attentive and extremely knowledgeable. A pleasure to do busine More

by Smorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 20, 2017 -

Bourne's Auto Center responded

WOW! 5 Cars! That is amazing. We are honored to have earned your continued business. David is an amazing member of our team and he certainly appreciates your amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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