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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

September 29, 2017

Very easy Tre was very helpful in showing various cars. He was extremely friendly. Pulled all the reports needed. He got back to me right away with any question More

by D looney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 30, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled Trey was able to provide you with all the information you requested in effort to make sure the vehicle fit you and your family's needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2017

Excellent Customer Service We purchased a Dodge Grand Caravan at Bourne's, and the people there are great. It's hard to find a dealership where honesty and integrity mean someth More

by jeff411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Sep 30, 2017 -

Bourne's Auto Center responded

Thank you for your business Jeff! It was a pleasure assisting you with your out of state purchase. We appreciate your 5 star rating and amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2017

Good deal Nice no pressure experience. The car needed the accessories belt changed and only after I requested they took a look at it. They did change it before More

by EFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. It was a pleasure assisting you with your purchase and addressing your concerns prior to delivery. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 28, 2017

Welcome and Friendly The employees are welcome and friendly. They are also efficient. The car mostly is nice and cool, though there are detailed problems did not get fixed More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy and Kenny
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for your business in our Easton, MA store! We appreciate your kind words about our staff and our efficient sales process. We would be more than happy to address any outstanding issues with your vehicle anytime it is convenient for you. Please feel free to contact us anytime to set this up. Thanks Again, Michael Kelley General Manager

September 27, 2017

Superior communication, professional organization We have had a tremendous experience with Bourne's Auto Center. From out initial contact with them via the internet, Caroline S., was professional and More

by cmmaloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Caroline Simmons
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. Your experience, specifically with Caroline in our Express Team, is exactly what every customer should expect. By contacting us online and getting additional information we can really save the customer a significant amount of time at the dealership. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2017

Thank You Mario needless to say hooked it up. I needed a reliable, good looking vehicle. Her provide me with a great experience having the car ready to go on m More

by Lightsout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! It was Mario's pleasure assisting you with your purchase and he certainly appreciates your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 25, 2017

Great, speedy and helpful service! No hassle pricing allows a much easier shopping experience and should be adopted by all dealerships. I have spent months researching, test driving, an More

by Summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Robson, Kenny Long
Sep 28, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment! The experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 23, 2017

Bought a car here I recently bought a used car here. I love the car. The whole transaction went well. Will probably go back when I need a car next. More

by DFoss
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 23, 2017

Quick and easy! I need a needed a new car, and quick, and the people at Bourne's were extremely friendly and helpful! They even noticed some damage to the car and wer More

by TGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Tricia Cromwell
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled that your experience was "quick and easy." We appreciate your amazingly kind words about our staff and for taking the time to award us with 5 stars. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 22, 2017

The best car with the best deal Last month, i was looking for car, i tried with the Boch Honda and McGovern Honda for the car. The first one was total xxxxxxxx, they lied about the c More

by Tayyab Sadiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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