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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

October 01, 2017

Great buying experience Kim was so attentive and addressed all my needs making the buying process so easy! I loved that I was able to take out the car for a test drive by mys More

by Bbarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars. The experience you described is exactly what we expect from our team. We appreciate your kind words and positive feedback about unaccompanied test drives and our 48 hour refundable deposit. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

October 01, 2017

I love my Ford Explorer from Bourne's Auto Center! I found the 2016 brown Ford Explorer on Car Gurus and it linked me right to Bourne's Auto Center. I called before I made the one hour trip to see the More

by kendrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your 2016 Ford Explorer! We are thrilled we were able to earn your 5 star rating! The experience you described is EXACTLY what every customer should expect when shopping for or purchasing a vehicle at our dealership. Unaccompanied test drives and our fully refundable 48 deposit are critical to our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Wonderful experience at Bourne auto center No complaints here! the best dealer iv been too quick and efficient just the way it should be ! Sales man Mario is highly recommended by me More

by Jpires11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Bourne's Auto Center responded

WOW!! Thank you for your amazingly kind words and 5 star rating! The experience you described, "quick and efficient" is exactly what every customer should expect when purchasing a vehicle from our dealership. Mario and our entire team appreciate your high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Mario Lee was very nice, helpful and knowledable, especially since I was a first time buyer. Thank you very much for all your help today! More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle! We are honored to have been a part of such a memorable experience in your life. Mario appreciates your amazingly kind words and your 5 star rating. It was his pleasure assisting you. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Malaria Lee Mario was extremely helpful and knowledgeable. Don’t let him get away! He was so very honest. The car was clean and drove very well. Thank you More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Olson.
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting and we are honored to have earned your 5 star rating. We couldn't agree more about our Sales Associate Mario, he is amazing and he appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Easy to work with Very easy salesmen to work with and very friendly as well. I would highly recommend taking a trip to this dealer even just took look at a car. More

by Booshnic5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and your high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Great! Easy and understanding, worked great with customers and was very friendly towards the customer when dealing with their car. Customer service was great More

by KNR1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! We appreciate your kinds words and it was our pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Easy process The Trade in and purchase was the easiest i have ever experienced . Trevon made us feel comfortable with the entire process. We will be back for sure. More

by Tommy123
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience. We are thrilled this was the easiest purchase and trade in process you have experienced. That is exactly what we expect from our team. Trey is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 30, 2017

No hassle experience We purchased a 2016 Mazda 3 few days ago. I didnt have great experiences at other dealerships before ending up at Bournes. Trevon helped us through ou More

by Jenil Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your 2016 Mazda 3! It was a pleasure assisting you with your purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Trey is fantastic, we are fortunate to have him on our team. He certainly appreciates your recognition and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2017

Best purchase ever I had a great experience and I will be sure to recommend Bournes Auto! I will recommend to my family and friends to see Mario when they are in need of More

by Benz17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Bourne's Auto Center responded

WOW! We are honored to have provided you with your "best purchase ever!" We appreciate your business and your recommendation. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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