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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

October 07, 2017

Great experience! Bournes is run very efficiently! I was able to do everything through email and text, no phone tag. I only went to the dealer twice, 1 time to see the More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Bourne's Auto Center responded

Thank you for your business. We appreciate you taking the time to review your experience and awarding us with 5 stars! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 06, 2017

Very Satisfied Customer! I was introduced to Mario Lee and from the moment we sat down it was a pleasure to work with him. He was very courteous and professional. Great spirit More

by E-Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Bourne's Auto Center responded

We are thrilled we have earned another "Very Satisfied Customer!" Mario and Carlos appreciate your recognition and your amazing 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

October 06, 2017

No pressure, transparent, customer friendly dealership. This was our first time visiting this dealership. From the beginning as we entered the dealership, we noticed very clean dealership. Staff was very co More

by 410dhabu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for your business and you amazingly kind words. Trevon and our entire staff appreciate your recognition. The experience you described is EXACTLY what we expect from our team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 05, 2017

My visit I purchased a car from here and Mario was so amazing. He was very professional and patient, from start to finish and I drove off with my new car. I w More

by Kb091182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We appreciate your business and your recommendation! We agree that Mario is a dedicated professional, we are fortunate to have him on our amazing team. He appreciates your recognition and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 04, 2017

Outstanding service I purchased a Jeep Grand Cherokee and I couldn’t be happier. The sales woman I worked with Tricia, was super friendly, helpful and knowledgeable about More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Cromwell
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored that you choose our dealership for your pre-owned Jeep Grand Cherokee! The experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 04, 2017

Great dealership Carlos is a great person who will go and extra miles to serve you and let you get what you deserve,great dealership and great customer services More

by Sasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
October 03, 2017

Great experience! I was very impressed with the overall experience of Bournes auto. From my first inquiry (online) throughout the transaction . Amy- the online sale per More

by Shawna13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 07, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate you taking the time to review your experience and for awarding us with 5 stars. Amy and David appreciate your recognition and it was their pleasure assisting you . Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 02, 2017

It was amazing they helped make sure everything was perfect This dealership is amazing ! They made everything. Perfect before I left the lot they worked with me to make sure everything got done and I loved it e More

by Vsantos98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Oct 03, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating. It was an absolute pleasure assisting you with your purchase and addressing your pre-delivery concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 02, 2017

Easy Purchase The process was very quick and I was able to drive away in my new car in just a couple days. Trevon was very friendly and made the experience enjoyab More

by Geoff F
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for your business Geoff! It was a pleasure assisting you with your purchase. We look forward to seeing you for your next purchase and if we can be of any assistance in the meantime please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 01, 2017

Bournes Trevon was great help thank you Bournes a+, he helped me with the sale on my new f150 ecoboost and the sale went smoothly thank More

by Danaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Ford F150! We are honored to have earned your 5 star rating. Trey appreciates your recognition and it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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