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Bourne's Auto Center

South Easton, MA

4.9
4,849 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

October 21, 2017

Quick and Painless In my experience it was a pleasure to deal with Bourne's Auto Center. I dealt with Sue Pereira, after seeing the vehicle I wanted to purchase on the T More

by Rebekah Pontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Oct 22, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars Rebekah! It was a pleasure assisting you and we are honored to have earned your business. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 20, 2017

Amazing team !!! This is my second car that I got from Bournes I'm very happy and satisfied with the team that helped find what I was looking for. More

by Lena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Oct 22, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We think you are amazing as well! We appreciate you taking the time to review your experience and awarding us with 5 stars. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 20, 2017

Bourne’s Auto is the best around Easiest place to go when it comes to trading in or purchasing a new car. All the sale men are extremely helpful. Always have the best cars with the ch More

by ElenaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 22, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words. We are honored to have earned your continued business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 18, 2017

Low key professionals My experience at Bournes was what I hoped it would be: simple, low key, straightforward, no pressure, fair pricing. Definitely a good dealer if you ar More

by Swmguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Sue Pereira
Oct 22, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The 5 star experience you described, "simple, low key, straight forward, no pressure and fair pricing" is EXACTLY what every customer should expect when shopping for and purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Michael Kelley General Manager

October 18, 2017

Such a great experience! Twice! Trevon was great and so was Shaun who helped me on the finance side - this was my second trip as my boyfriend bought his car here a few months ago fro More

by Ay&Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 22, 2017 -

Bourne's Auto Center responded

Thank you for returning and purchasing a second vehicle from our amazing team! We appreciate your amazingly kind words and 5 star rating. The experience you described is exactly what we expect from our team and the experience every customer should expect when purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 17, 2017

Great experience My husband and I had a great experience buying our 2016 Subaru Crosstrek at Bourne's. There was some damage on the driver's side seat, which they had More

by lhmelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Bourne's Auto Center responded

We are happy to hear about your great experience purchasing your Subaru Crosstek. It was our pleasure assisting you with your purchase and addressing your pre-delivery concerns. Your recommendation is extremely important to us and much appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 17, 2017

Excellent Experience! I was a bit nervous to start the car shopping process and had somewhat of an uncomfortable experience at another dealership earlier in the day, but wh More

by jacquelynnann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 18, 2017 -

Bourne's Auto Center responded

This 5 star experience is EXACTLY what every customer should expect from our team at Bourne's Auto Center. We are honored to have earned your business and amazingly kind words. Trey and Shawn appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 14, 2017

Spontaneous purchase I came in this morning to test drive a 2015 chey equinox. I fell in love with the clean vehicle immediately but it was the service of my salesman who More

by Marc Edward Leclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Bourne's Auto Center responded

A big thank you to you for choosing Bourne's Auto Center for your pre-owned Chevy Equinox. We are thrilled we were able to earn your 5 star rating. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 13, 2017

Well worth the trip I recently purchased a truck at Bourne s Auto Their staff was very friendly and professional at the same time. Anything questions I had were answere More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair & Dave Olson
Oct 18, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your positive experience with Dave Pair and Dave Olson. They appreciate your recognition and it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 12, 2017

Top Notch From the personable staff, great vehicle options, fair prices, no haggling and a family owned dealership - it was an all around great experience. T More

by BethGB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Bourne's Auto Center responded

We are honored to have earned your business and fortunate to have you as a loyal customer! It was our pleasure assisting you with your pre-owned vehicle purchase. The experience you described, "fair prices, no haggling and family owned" is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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