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Bourne's Auto Center

South Easton, MA

4.9
4,849 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,849 reviews

October 28, 2017

Excellent customer service no pressure David was great with helping me choose my vechile I looked at it online called made an appointment and got the opportunity to meet a great person he d More

by Stacy Mendes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. David appreciates your recognition and recommendation. I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2017

Honda sport Evan was great and so flexible and I appreciated Him coming in on his day off, communicating via text and expediting my purchase. This is my 2nd purc More

by Tyrell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
Nov 03, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. Evan appreciates the recognition and it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 27, 2017

Quick buying process This was my first experience with Bourne's auto. I already had a car in mind and found the car online and when I finally made it there I was very surp More

by SnS!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 28, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described in dealing with our "Express Team" is exactly what every customer should expect. The goal of the express team is to get you all of the information you need before entering the dealership and expediting the process once you arrive. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 25, 2017

Fantastic Car Buying Experience- Ask for David Pair I just purchased a vehicle from Bourne's Auto. The entire process was extremely smooth and effortless. I received an email with a hassle free price pr More

by Taken124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The 5 star fantastic buying experience you described with our Sales Associate David Pair is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and we look forward to assisting you with your next purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 25, 2017

Best car buying experience Jose was very helpful in helping me pick out a car and was patient when I wanted to test drive a couple. He seemed very honest and I felt very comfort More

by Danyelle Ledbetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership! We are honored to have earned your 5 star rating and your business. Jose and David appreciate your recognition and it was their pleasure assisting you with your purchase and financing. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 24, 2017

Love Kim she’s awesome Kim was very friendly and knew what she was talking about. She made the car buying process very easy and fun! She made me feel very comfortable with e More

by Cnormandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Bourne's Auto Center responded

WOW! We think you are awesome as well! Thank you for your business and for amazingly kind words and feedback about our amazing Sales Associate, Kim. I can assure you it was her pleasure assisting you with your purchase and addressing your pre-delivery concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 23, 2017

Excellent Service and Experience!! I bought a car today through Bourne's Auto in South Easton, MA and my experience was fantastic. My salesman was David Pair. David was not only knowl More

by Eric Kipnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Bourne's Auto Center responded

Thank you for your business and for your amazingly kind words. David and Carlos appreciate your recognition and 5 star rating. We agree that they are knowledgable and fantastic to work with, we are fortunate to have them on our amazing team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 23, 2017

Great Service! I recently bought a car from Bourne Auto, and it was a great experience. The people were friendly and helpful, and the prices were great. As advertise More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Oct 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase. Your recommendation and 5 star rating are extremely important to us. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 22, 2017

Quick and Thorough! I found this dealership/car on Kelly Blue Book. They were straight to the point, and made this entire car buying process so easy for a first time car More

by Chantei A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase. We are honored to have been a part of such a memorable moment in your life. David, Amy, and Carlos appreciate your recognition and 5 star rating. They are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 21, 2017

Quick and Painless In my experience it was a pleasure to deal with Bourne's Auto Center. I dealt with Sue Pereira, after seeing the vehicle I wanted to purchase on the T More

by Rebekah Pontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Oct 22, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars Rebekah! It was a pleasure assisting you and we are honored to have earned your business. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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