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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,868 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,868 reviews

April 30, 2023

Everyone did what they could to make me love my new car and be satisfied. More

by kennyb16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
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May 01, 2023 -

Bourne's Auto Center responded

Congratulations on your new purchase, Kenny! Thank you for the review. We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

May 01, 2023 -

kennyb16 responded

Morning Mike, I enjoyed my long visit to the dealership and was so pleased with the kindness and courtesy shown to me by all the individuals I had the pleasure of meeting. I will continue to tell my friends about your dealership, and I certainly look forward to meeting all of you again when I am looking for another used car to replace my beloved 2019 Chevrolet Sonic LT/RS. God Bless and a safe and healthy 2023 to all. Sincerely yours with warm thoughts, Ken Bedard

April 28, 2023

Second time coming back to Bournes for a Mustang and my second time working with Jose. Great experience once again! More

by nbarnes9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to leave us a five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bourne's Auto Center; we look forward to having you as one of our valued customers for many more years to come. Congratulations on the purchase of your new Mustang! Mike Kelley General Manager

April 26, 2023

I was in search for a car for a little under a month. I was fortune to find this car on auto list and come in for a test drive. I was greeted by Kevin and he was able to help me EVERY step of the way aft More

by feliciamarielauture
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
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Apr 26, 2023 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

April 26, 2023

I had a great experience shopping for a vehicle at Bourne’s Auto Center. I had no stress and Jose was helpful and easygoing! More

by Nikki51472
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Mike Kelley General Manager

April 21, 2023

Very kind and straight forward, the whole process was quick and overall happy with everything More

by AndersonGio
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Gio! Mike Kelley General Manager

April 20, 2023

This is the second vehicle I bought from Bourne, Jose and the dealership made the whole process easy for me. More

by Elyse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Hamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, Elyse. Congratulations on your new purchase! We're glad to hear that you found your experience with Jose to be a positive one. We appreciate your business and hope to see you again soon. Mike Kelley General Manager

April 20, 2023

Very nice people all around at this dealership. Friendly, educated, reliable service. They get the deal done in a timely manner. I’ll definitely pass the word on ! More

by Tbird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Bourne's Auto Center responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Kelley General Manager

April 19, 2023

They made the process quick and easy, which is why I am a repeat customer. More

by scottakaplan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Bourne's Auto Center responded

Thank you so much for your kind words, Scott, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

April 19, 2023

Jose was super nice transparent and explained everything with great detail. He moved with urgency and made the process easy for me More

by yayahtraore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Bourne's Auto Center responded

It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

April 18, 2023

Jose made the process of buying our new car a breeze! We highly recommend visiting Bourne for your next new to you car. More

by Macks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

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