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Bourne's Auto Center

South Easton, MA

4.9
4,849 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,849 reviews

November 18, 2017

Helpful and Personable They helped me with any issue I had and treat you like a human. No hassle and no issues picking up a new whip. Very personable and easy to work with. More

by Carguyryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your new "whip!" The experience you described, "No Hassle, Helpful and Personable" is exactly what every customer should expect when shopping for and purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 16, 2017

Great experience Had a great experience with the buying process. The people were friendly and the service was also enjoyable, I would recommend this dealer and most li More

by Jsev167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Bourne's Auto Center responded

Looking good! We are thrilled you had friendly and enjoyable buying experience. Your recommendation is extremely important to us and look forward to seeing for your next purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 16, 2017

Excellent No hassle service. Great prices. Excellent vehicles. Car shopping made easy. Highly recommend. Very busy dealership with many customers but the More

by Anonymous37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Cromwell
Nov 16, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your 5 star experience. The experience you described is exactly what every customer should expect when purchasing a vehicle from our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 16, 2017

Great prices!! Great prices. Excellent vehicles. The people were friendly and the services.They look for all the ways to help the client, good job Thank you. More

by JENNY SEQUEIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars. We are honored to have earned your business and amazingly kind feedback. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 16, 2017

Great experience This is my second time buying a car with Bournes. Their customer service is spectacular. They make buying a car easy and fun! Highly recommended! More

by rmartin38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your continued business! We appreciate you taking the time award us with 5 stars and your amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 15, 2017

Purchase of a used car. The buying experience was very pleasant. There was no pressure and options were presented when the I car I wanted was not available. Kim is very pro More

by markbos0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. The experience you described is exactly what we expect from our team. Kim is a dedicated professional who is committed to a high level of customer service, we are fortunate to have her on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 15, 2017

awesome experience Went in on a Saturday when the place was super busy but still felt like I got David Pair's undivided attention. He was super helpful and not pushy at More

by varaujo12401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Bourne's Auto Center responded

WOW! We are thrilled we were able to earn you and your boyfriend's business! We couldn't agree more that David is the man! He has worked for us for 13 years and we fortunate to have him on our amazing team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 15, 2017

So EASY!! My experience was so easy!’I had already used Capital zone Auto navigator to pick out a couple of cars and all of them were at the same dealer. When ‘ More

by Manninro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Nov 16, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our partnership with Capital One was able to give you all the information you needed to find the vehicle that best fit your needs. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 15, 2017

A good choice Low pressure car buying experience. They allow you to test drive as many cars as you want ( I test drove 5). Laid back approach. Did not pressure me t More

by Billy Zabka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for you pre-owned vehicle. We are thrilled you were able to find a vehicle that best fit your needs. The "No Hassle" experience you described is exactly what every customer should expect when shopping for a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 15, 2017

Very easy transaction I highly recommend this dealership, and specifically, Trevon Hubbard. In merely 4 hours start to finish, I test drove the vehicle I had selected, got More

by friendship978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 16, 2017 -

Bourne's Auto Center responded

Thank you for your high recommendation! Trey and our entire staff appreciate your business and amazingly kind words. Trey appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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