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Bourne's Auto Center

South Easton, MA

4.9
4,826 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,826 reviews

November 20, 2017

Very easy process. Good car for a good price. Friendly staff Found the car with the options I wanted online. Test drove it and found it to be exactly as described. Went to pick it up and was treated fair. No hig More

by Samuel N Merrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described is exactly, "easy process, good car, good price and friendly staff" is exactly what every customer should expect when purchasing a vehicle from our dealerships. We are thrilled you enjoyed our waiting area and that we were able to earn your recommendation. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

New Customer, will return Excellent experience when purchasing a vehicle. Both employees I spoke with, Sue in sales and Carlos in financing, were friendly and professional. I c More

by jc8762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars. We are honored to have earned your business and your future business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Beyond Happy with Bourne’s I contacted Bourne’s on a Thursday afternoon with rough credit, by noon on Friday I was financed and had a new car. The car was exactly what I wanted. More

by Rhudson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase and your financing. Mario, Carlos and Amy are all dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. Your enthusiastic recommendation is greatly appreciated! If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Fantastic! Scott was so helpful when I was picking out and test driving cars this past Saturday. The dealership was extremely busy but he always made sure I was More

by Kaleigh A Kelleher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Scott Santos
Nov 21, 2017 -

Bourne's Auto Center responded

WOW! 3 Cars is amazing! We are honored to have you and your family as loyal customers. Scott, Matt and Amy appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 19, 2017

Great customer Service Went in looking to trade-in an ancient '02 Honda Odyssey that was rocking an astonishing 262K miles. I am relieved having come from a 15 year old car More

by Darren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Cromwell
Nov 20, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We appreciate your kind words and your business. We are sorry it took a little longer than you expected. We are always looking for ways to reduce the time customers spend in the dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 19, 2017

Great experience! I got the car I wanted for the price I wanted to pay.. This was the best car buying experience I have ever had and I've purchased many cars before. Jo More

by MRMBP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Nov 20, 2017 -

Bourne's Auto Center responded

We are thrilled our team and John Benner were able to provide you with your best car buying experience ever! We are honored to have earned your business and your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 18, 2017

My first Jeep Everyone here is really helpful and friendly and puts the customers needs first. Mario was very easy and laid back to work with and Carlos was super h More

by Mohill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! Mario and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 18, 2017

Helpful and Personable They helped me with any issue I had and treat you like a human. No hassle and no issues picking up a new whip. Very personable and easy to work with. More

by Carguyryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your new "whip!" The experience you described, "No Hassle, Helpful and Personable" is exactly what every customer should expect when shopping for and purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 16, 2017

Great experience Had a great experience with the buying process. The people were friendly and the service was also enjoyable, I would recommend this dealer and most li More

by Jsev167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Bourne's Auto Center responded

Looking good! We are thrilled you had friendly and enjoyable buying experience. Your recommendation is extremely important to us and look forward to seeing for your next purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 16, 2017

Excellent No hassle service. Great prices. Excellent vehicles. Car shopping made easy. Highly recommend. Very busy dealership with many customers but the More

by Anonymous37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Cromwell
Nov 16, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your 5 star experience. The experience you described is exactly what every customer should expect when purchasing a vehicle from our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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