Back

Bourne's Auto Center

South Easton, MA

4.9
4,849 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,849 reviews

December 22, 2017

Great Customer Service Shawn Weir at Bourne's Auto Center was great. Helped me from start to finish to make sure I drove out of there in the new car. Great communication to More

by Tcar228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Dec 23, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicles! We are honored to have earned your continued business. Shawn Weir appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 21, 2017

Excellent experience!! Greg was great to work with. The dealership alone has a great variety of different vehicles. Everyone is very friendly and very easy to work with. Hig More

by Chichib8s4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Dec 21, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We appreciate your business, amazingly kind words and high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 21, 2017

Challenging Guiding my daughter in buying a car we ran into many issues due to her being 17. Jose was patient (more so than I) as we jumped through all the MA law More

by Lindhale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your daughter's first vehicle! It was our pleasure assisting you with your purchase and ironing out all the details. We hope she is enjoying the vehicle and driving safely! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 20, 2017

Great experience, won’t be my that’s car from Bourne’s! Last minute purchase made easy, Greg, Jose and Matt got the job done the way I like. No pressure, quick service and no stress. I hate the whole car bu More

by Shawnhendricks67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Greg Peschel
Dec 21, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. The experience you described, "no pressure, quick service and no stress" is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. Your business and potential future business is extremely important to us and it is our pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 20, 2017

Excellent Service in Remote Purchase I purchased a vehicle from Bourne's Auto Center remotely - over 2,300 miles away. From day one, I received exceptional service from my sales represent More

by msw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Bourne's Auto Center responded

WOW! We are thrilled we were able to earn your business from 2,300 miles away! Your experience with Amy in our Express Team is exactly what we expect from our team. We are thrilled you are loving your vehicle and that we were able to earn your high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 20, 2017

Professional and Proficient My salesperson Was Kim Bailey. The original car I wanted was already sold. I told her What I was looking for and she found a better car with less mile More

by MFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Kim appreciates your recognition and I can assure you it was her pleasure assisting you with your purchase. We shoot for less than 1 hour transaction time and we are thrilled we were able to meet that target for you. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 19, 2017

Respectful Shawn is & was very kind, gentle, funny, hard working, & should be greatly appreciated. He made me feel very comfortable. I will highly recommend him More

by Quincyspa.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Shawn Weir
Dec 19, 2017 -

Bourne's Auto Center responded

We could not agree more! Shawn is all of those things and we are fortunate to have him on our team. He appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. Your continued business and high recommendation is much appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 19, 2017

Smooth easy vehicle purchase I purchased several vehicles from Bourne’s for my teenage kids. The staff there is always knowledgeable and helpful. I love the hassle free pricing More

by Marc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Dec 20, 2017 -

Bourne's Auto Center responded

Thank you for your continued business, Marc! We are honored to call you a loyal customer. Your 5 star rating, amazingly kind words and referrals are greatly appreciated! If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 18, 2017

Very Happy Kim Bailey was extremely friendly, informative, and professional I would highly recommend her to anyone looking for a car. I had just gotten into a ca More

by Kellieanne26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words about our Sales Associate Kim Bailey. We could not agree more, she is a dedicated professional who is committed to a high level of customer service. We are fortunate to have her on our team. We also appreciate your recognition of our charitable giving campaign, we are fortunate we are able to give back in our community. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

December 18, 2017

My time with the people at Bourne was like being at home the I can't say enough about how well I was treated at Bournes they are awesome and very sufficient. It was just like being with family they are the sweet More

by Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Dec 19, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your business and for your amazingly kind words. We are so proud of our team for making you feel right at home. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

...
330
...