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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

January 07, 2018

Thumbs Up !! Great experience. Walked in and went home with a new car. Mario Lee was excellent, and extremely patient. He made buying a car a pleasant experience. More

by Johnny and Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. It was an absolute pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 06, 2018

No pressure It's refreshing to got to a dealership that doesn't try and force you into buying the first car they show you. Jose was incredibly helpful and patient More

by Ericbragan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2018 -

Bourne's Auto Center responded

WOW! We are honored to have earned your continued business. 4 vehicles purchased by your family is incredible. We appreciate you awarding us with 5 stars and your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 04, 2018

Easy, efficient, fair and pleasant As a first time customer of Bourne's, I was a little apprehensive but I came away fully impressed. Despite showing up on a busy Saturday morning, Jos More

by John Longan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described is EXACTlY what every customer should expect when shopping for and/or purchasing a pre-owned vehicle at our dealership. It was a pleasure assisting you with your financing and finding you the best interest rate possible. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 04, 2018

Great buying experience Everything was easy, no pressure at all. Lovely dealership and an amazing car. Thank you to Shaun and everyone involved. Would recommend this dealersh More

by Joesavignano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Matthew Cygielnik, Shawn Weir
Jan 07, 2018 -

Bourne's Auto Center responded

Thank you for taking the the time to review your experience and for awarding us with 5 stars! We are honored to have earned your business and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 04, 2018

First time used car buyer I recently traded in my 2008 Acura TL and bought a 2015 Acura RDX at Bournes. Suzie was the salesperson and was great. No pressure, no haggling. te More

by Mike L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Jan 07, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first pre-owned vehicle. The experience you described with Suzie and Matt is exactly what every customer should expect. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 04, 2018

Good overall experience. This was a fairly easy car buying experience. The initial visit was easy to set up and when I got there to test drive the vehicle of interest it was r More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jan 07, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We apologize for the mix up with your insurance company. We are thrilled that overall it was a positive experience and we have earned the opportunity to assist you with your next purchase. In the meantime if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 03, 2018

Great fast service! I bought during the new year holiday, but Sean and Carlos gave me an excellent car buying experience! Definitely A+ Definitely would recommend Bour More

by Smlkng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Jan 03, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Infiniti! We are honored to have earned your 5 star rating and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 03, 2018

Such a calm and relaxed atmosphere. Ive been in other dealerships before where you immediately feel pressured, and all eyes on you like youre the main course for dinner. Not at Bourne's More

by Knonelovex44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience. Your amazingly kind words are much appreciated. Your business and recommendation is extremely important to us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 03, 2018

Fair price and great sales team Don't waste your time at other dealers, unless you like wasting time and money. I've now purchased three vehicles from Bournes and have had a great e More

by Jeep2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Cromwell
Jan 03, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your continued business, 3 cars is amazing! Tricia appreciates your recognition and I can assure you it was her pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 02, 2018

Great car buying experience. I have been buying cars from Bourne's Auto Center since they opened in Easton as a small 1 room building. The people are friendly, professional and c More

by tulipslbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Matthew Cygielnik
Jan 03, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are so incredibly appreciative to have earned such a loyal sales and service customer! Our entire team appreciates your amazingly kind words and incredible 5 star rating. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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