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Bourne's Auto Center

South Easton, MA

4.9
4,791 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,791 reviews

December 03, 2017

Outstanding Amazing service. Staff is extremely friendly and helpful, as well as accommodating!! I’d refer friends and family here! I am extremely pleased with ho More

by Katiemarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Dec 05, 2017 -

Bourne's Auto Center responded

Looking Great in your new to you Land Rover! We appreciate your business and your amazingly kind words. Greg and our entire staff appreciate your recognition and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 02, 2017

Precise management team & quick to think services We entered the lot with a few cars in mind and they had the ones we would like to drive at the ready upon request. The test drive system made it very More

by Yubi_Azknfrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Dec 03, 2017 -

Bourne's Auto Center responded

Looking good! Thanks for choosing Bourne's Auto Center for your pre-owned Nissan Altima. It was our pleasure assisting you with your purchase and finding the vehicle that best fit your needs. We are thrilled you enjoyed our seamless test drive process by having all vehicles pulled up and ready to go. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 02, 2017

Very friendly and helpful people Bourne auto has her nice friendly and knowledable people they do their best to help get the best deal. John did everything from sell the car to change More

by elisaphipps042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2017 -

Bourne's Auto Center responded

Looking Great! We are thrilled we were able to earn your business and amazing 5 star rating. We hope you are enjoying your Toyota Rav4. John appreciates your recognition and it certainly was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 02, 2017

Great people Nice place to buy cars ,great people's I would recommend to my friends to buy a car here at this place great dealership thanks More

by Abbi Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2017 -

Bourne's Auto Center responded

Thank you for your kind words about our team. We think you are great as well and we are honored to have earned your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 02, 2017

Bournes Volkswagen GTI I have never had a more pleasant buying experience in my life. When I walked into the dealership I was greated by Trey Hubbard who offered me a seat a More

by Wirta13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Dec 03, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned VW GTI! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and our complimentary refreshments. Trey and our entire team appreciate your 5 star rating! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 01, 2017

Sales Associate Trey Hubbard was professional from the beginning to the end. Did a good job. I would pass his name on to others in the market for a vehicle. More

by Mark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Dec 01, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are honored to have earned your business and recommendation. Trey appreciates your recognition and it was certainly his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 01, 2017

Excellent service! Fast too! A1 service in every aspect. I would definitely come to Bourne’s again! Scott was so helpful, I was in and out in less than three hours! More

by Beth Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Dec 03, 2017 -

Bourne's Auto Center responded

Looking Great! We are honored to have earned your business and 5 star rating. We hope you are thoroughly enjoying your Buick Encore. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 01, 2017

Excellent service Great service and selection of cars in variety of styles and prices - very smooth process all ththe way through. Very knowledgeable staff - provided More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating and amazingly kind words. The experience you described is EXACTLY what we expect from our team and what every customer should expect. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 01, 2017

Very great experience! Greg sold me a wrangler and was very helpful with everything. I? appreciate all of his help and will definitely be back in the future! More

by Jharlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Dec 03, 2017 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! It was Greg's pleasure assisting you with the purchase of your pre-owned Jeep Wrangler. We look forward to the opportunity to earn your future business. In the meantime if we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 30, 2017

They stand behind their cars! I have never experienced better service from a dealership. Michael Kelley is a man of his word. How often can you say something like that about a car More

by Cappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Bourne's Auto Center responded

Thank you Pete! It is our pleasure addressing your concerns and doing what we can to stand behind our vehicles. We are fortunate to have earned your business and we look forward to earning your continued business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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