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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

January 15, 2018

Great selection and great service This dealership has a great selection of vehicles and the service is the best I’ve seen! Our salesman Trey was great and on point. He has an outstandi More

by dfalkenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jan 18, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was an absolute pleasure assisting you with your purchase. Trey appreciates your amazingly kind words, recommendation and 5 star rating. We could not agree more that Trey is great and we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 14, 2018

Found a great car! This is the second car we've purchased at Bournes. I went to test drive three different cars and they made the experience easy and low pressure. Wor More

by Geri O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We appreciate you taking the time to review your experience and kind words about our amazing associate Mario! Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 14, 2018

Quick and reliable Amy is the one who sold me my car and she got me out of there pretty quickly. I didn't have to wait 2 hours like most dealerships and I loved the no h More

by Kennyman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you enjoyed working with Amy in our Express Team and our "No Hassle" pricing! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 13, 2018

Sue was great - Review by Chuky Sue the sales lady did a fantastic job helping me purchase a 2017 Sonata. The workers are friendly and very helpful. Definitely check it out, they hav More

by chukythedodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars. We appreciate your business and recommendation. If we can be of any further assitance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 13, 2018

truist & honesty Hose" is always very helpful and listens to what the customer is looking for, Carlos is the finance guy, who always works very hard to get you the bes More

by joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your 3rd pre-owned vehicle! We are honored to have earned your continued business our team was able to earn your 5 star rating! The experience you described is exactly what every customer should expect when shopping for or purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 12, 2018

Great, easy...pleasure to buy car not a hassle Havwnt bouggt newer car in many years, was dreading the hole process. Shawn was great, easy, no pressure. Would highly recommend not only dealership More

by Lisa1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Jan 13, 2018 -

Bourne's Auto Center responded

Looking good Lisa! We appreciate your business and your recommendations! We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 11, 2018

AWESOMENESS ! Workers are very welcoming and friendly ! Dope experience and service was very good ! Nice auto center would recommend anyone to go there. THANK YOU g More

by Crystaltheclown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trevon Hubbard, Shawn Weir
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate your amazing 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 10, 2018

Great purchasing experience I am pretty satisfied with the service. Thanks to Jose and all staff, my purchasing experience was great. So appreciated about their patience and high More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate your amazingly kind words about your experience with our Sales Associate Jose. I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 09, 2018

Terrific experience I shopped at a few different dealerships before coming to Bourne' s Auto and they are just better. No pushy salespeople, no hidden fees and no b.s. I More

by Robhii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Jan 13, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your amazing 5 star review! We are honored to have earned your business of the other dealerships you visited. The experience you described is exactly what every customer should expect when purchasing a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 08, 2018

Quick, easy, safe I walked in at 12pm and had a fabulous car that afternoon. Greg and Carlos are amazing and really good at their jobs. They don't hide anything and aim More

by Fern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Jan 13, 2018 -

Bourne's Auto Center responded

Thank you for your business! Greg and Carlos appreciate your recognition and our entire team appreciates your 5 star rating. We could not agree more that Greg and Carlos are amazing! They are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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