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Bourne's Auto Center

South Easton, MA

4.9
4,793 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,793 reviews

December 14, 2017

Jose and David were excellent with helping me buy my first car. They made the whole process so easy and a lot less intimidating than it seemed. Bourne’s has exceptio More

by Dawndimarco5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Jose and David appreciate your recognition and amazing 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 11, 2017

Great Experience! I worked with Trey in purchasing my new Lexus. He was very engaging and easy to talk to. Even though the price was firm we were able to negotiate a fe More

by Adidas77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Shawn Weir
Dec 13, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Lexus. We are thrilled were able to earn your 5 star rating. It was a pleasure assisting you with your purchase and addressing your pre-delivery concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 11, 2017

Easy and no hassle I had been looking for a nice Mustang for a few months. My search lead me to Bourne's Auto. Shawn Wier was nice and to the point as well as Shawn Saun More

by Gray Ghost Stang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Dec 13, 2017 -

Bourne's Auto Center responded

Looking good in that Mustang! We are thrilled we were able to earn your business and find the vehicle that fulfilled your dream. Shawn, Shawn, and Amy appreciate your recognition, 5 star rating and amazingly kind words. I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact me. Thanks Again, Michael Kelley General Manager

December 09, 2017

Pleasant, fast transaction I'll definitely go back for my next car. Tricia is fun to talk to, and very helpful. Overall I'm very happy with my purchase! More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Cromwell
Dec 13, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! We are thrilled you had a "pleasant and fast transaction." Tricia appreciates your recognition and kind words. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

December 08, 2017

Easy transaction This was my second purchase with Bourne's. The easy no-hassle sales process, customer friendly sales people, and no pressure management make Bourne's More

by Jonathan Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Dec 14, 2017 -

Bourne's Auto Center responded

Thank you for your continued business. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. We appreciate your kind words about our amazing team. Your feedback is important to us and we will use it to continue to improve. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 08, 2017

Great service. It was a great experience. Great services and respect shown through out the process. Buying a car is a extressful situation, but they made it easy. More

by Ivan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean at finance, Shawn Weir
Dec 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase and we are thrilled we were able to earn your 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 07, 2017

Great experience again! We have purchased three cars from Bournes and each experience has been seamless....which is why we keep returning. Trey was helpful, knowledgeable a More

by Bu99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Dec 14, 2017 -

Bourne's Auto Center responded

WOW! Three cars is incredible and we are honored to have such a loyal customer. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 07, 2017

Great experience! Jose did a great job in assisting me with the purchase of a truck! He made the process easy and got me a great deal More

by Kdecelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Dec 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with your purchase. Jose appreciates your recognition and 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 06, 2017

Lexus ES 350 My husband and I just purchased our 6th car here. We always work with Dave Pair and he is outstanding!!! Highly recommend working with him! More

by Karenw21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Bourne's Auto Center responded

WOW! 6 Cars is amazing! We are incredibly honored to have earned you continued loyal business. Your recommendation is extremely important to us and we look forward to providing those customers the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 06, 2017

Auto buying Great dealership with great people, Shawn and Carlos were exceptional, they went above and beyond to make sure their customers like myself are very sa More

by Easton guys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Dec 07, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! We are honored to have earned your business and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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