Back

Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,850 reviews

January 23, 2018

Purchased a 2011 used vehicle Greg and all the staff at Bourne’s were more than helpful and made the whole process completely painless and a great experience. Would highly recomm More

by DC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Greg and the rest of our team was able to earn your 5 star rating and high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 23, 2018

Super friendly and helpful! I was in the market for a CR-V and had done A lot of research. I took to the internet to find a dealership. After reading reviews from many in not o More

by Nicole S-F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Kim, Matt and our entire team appreciate your recognition and amazingly kind words. We are thrilled we were able to earn your recommendation and look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 22, 2018

Great experience at Bourne’s! Great car buying experience! From Tre addressing all my questions to Sean making the financing a smooth process, it’s just a great place to buy a car! More

by D.Temple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your business and amazing feedback. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 22, 2018

A pleasure David was very helpful & personable. We test drove 3 vehicles. Bourne is no stress, no haggle easy process. I will recommend to friends. Thank-you. More

by pmdavis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with our Sales Associate David Pair. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our dealership. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2018

Very pleasant from start to and through delivery There is a lot of great competition out there. The best a dealership can do is give great customer service demonstrated by every professional during t More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars. We are aware that there are many choices when it comes to purchasing a pre-owned vehicle and we are honored that we were able to earn your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 20, 2018

Bournes - Hyundai Sonata My Sales Rep Mark went the extra mile to get my insurance binder from Liberty Mutual. The sales process was straight forward and easy. Mark earned thi More

by James Thompson
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2018 -

Bourne's Auto Center responded

Thank you for you business James! It was an absolute pleasure assisting you with your purchase and working through the insurance issues with Liberty Mutual Insurance. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 20, 2018

smile, calm, efficient, value, all complete quickly! I walked around the lot, not chased by any sales people and asked questions they answered and reassured would be a painless value-based car-buying exp More

by 2018 Redline Amped
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very nice new receptionist— dnremember her name though : /, Matthew Cygielnik, Shawn Weir
Jan 20, 2018 -

Bourne's Auto Center responded

WOW! Thank you for the amazingly kind words about our amazing team. We are honored to have earned your business, 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 20, 2018

Amazing This place was amazing they were all so helpful and my whole experience was very pleasant and everything happened so quick! I would highly reccommend More

by Xoarixo97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Shawn Weir
Jan 23, 2018 -

Bourne's Auto Center responded

Looking Great! We are incredibly honored to have earned your business, amazingly kind words and 5 star rating! Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 20, 2018

Best Experience After the passing of my 1999 Jeep😢 on New Year day, I thought shopping for another vehicle would've been a hassle but this was the best Experience e More

by Abell293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jan 20, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center to replace your 1999 Jeep. We are sorry to hear that it passed after 19 years! The "No Hassle" experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 20, 2018

Bait and switch We test drive 3 different pickup trucks. Decided on a 2014 white 1500 Siverado WT. Our sales rep. Trey, pulled the vehce up online and said "great new More

by bobbo88
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevon Hubbard
Feb 06, 2018 -

Bourne's Auto Center responded

We are sorry one of our trucks was labeled with the incorrect price. We do everything we can to ensure we have accurate information on our vehicles both online or in the showroom. I can assure you it was not intentional and was an accident. We are sorry we were unable to earn your business. Best of luck in your search for a pre-owned truck. Michael Kelley General Manager

...
324
...