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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

January 29, 2018

Great Experience! I had a great experience at Bournes Auto. Jose was so helpful. He was very patient and knowledgeable. This seemed to be a very family oriented establi More

by Brieanneduarte
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We certainly feel as though our entire team is one big family and we are proud that you noticed that! We treat our customers the same way and we want to welcome you to our family. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 27, 2018

Relaxed, friendly and definitly a place to check out! We worked with Shawn and Shawn, who were both easy going, helpful, and made car shopping not stressful at all. There was a wide selection of quality c More

by Ewieners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn , Shawn Weir
Jan 31, 2018 -

Bourne's Auto Center responded

Looking Good! We hope you are enjoying your vehicle and we are thrilled you were able to find the vehicle that best fit your needs. Shawn Weir appreciates your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 27, 2018

2nd vehicle in 18 months I worked with Dave Pair twice now. He was extremely helpful in finding vehicles in their vast inventory that would fit what I was looking for. I test More

by Onc5647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for your continued business and the opportunity to earn your future business! The true measure of our customer service is when customers continue to buy vehicles from us and refer us their friends and family. We are thrilled and honored that we were able to accomplish that with you. It was a pleasure assisting you with finding the vehicle that best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 26, 2018

Absolutely Painless First of all I would love to thank Mario Lee my salesman for providing me with a very structured yet un-pressured experience. I came in via appointmen More

by Shif02048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schiffer , Matthew Cygielnik, Caroline Simmons
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Subaru BRZ. We are thrilled our team was able to provide you with a painless, hassle free experience. Mario, Matt, Caroline and Rich certainly appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 26, 2018

Mark A is the Best Ever!!! Mark was very pleasantt to work with and he was very patient in answering all my questions. He listened closely and had great, full responses. More

by Jeepster.burl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Caroline Simmons
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are thrilled Mark and the rest of our team was able to earn your 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

January 26, 2018

Quick and Painless Mario Lee was great to work with, helpful, and answered all my questions. There was no pressure felt at anytime and it was a great experience. Mario i More

by NM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. We could not agree more, Mario is an asset to our team and we are fortunate to have him. He certainly appreciates your kind words and 5 star rating. We are honored to have earned your business from over 35 miles away. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 26, 2018

Highly recommend this dealship I just purchased my 4th vehicle at Bourne's and had another fantastic transaction! This is the only dealership my family shops at. I dealt with David More

by kelly j graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2018 -

Bourne's Auto Center responded

WOW! 4 Vehicles is amazing! We are honored to have earned you and your family as a loyal customers. We appreciate you taking the time to review your experience and for awarding us with 5 stars! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 25, 2018

Very nice people The people here are very nice. Sue held the car I was interested in for longer than she was supposed to and when she didn't have to. I am very gratefu More

by MaraJade13243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center to replace your totalled vehicle. We are aware how stressful it can be going through the total loss process and we are happy our team was able to make it easier for you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 25, 2018

Very pleasant Everyone at Bourne’s was super helpful and made sure my needs were met! Highly recommend!! John was awesome!! Service was awesome when I needed my hea More

by Hms512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are thrilled our Sales and Service team was able to earn your 5 star rating. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 24, 2018

Best experience Kim was incredible to work with and very patient. I would absolutely recommend her and this dealership to everyone! Thank you Kim for your help! More

by Dodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Bourne's Auto Center responded

Thank you! We appreciate your business and amazing 5 star rating. We could not agree more that Kim is incredible. She is a dedicated professional who is committed to a high level of customer service and we are fortunate to have her on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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