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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

February 15, 2018

great customer service, quality cars We purchased a car from Bourne’s and we are very happy with the experience. Our sales person, Greg, was extremely helpful and professional.We describe More

by Abdu1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Feb 16, 2018 -

Bourne's Auto Center responded

Looking good! We are honored to have earned your business and amazing 5 star rating. Greg appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 14, 2018

Superb Customer Service and Sales Experience I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealers More

by Furtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Feb 15, 2018 -

Bourne's Auto Center responded

WOW! What an amazing testimonial regarding your Portfolio Service Contract. We have been partners with Portfolio for close to 10 years, and this is why! We are in agreement that we hope we do not have to see you anytime soon, aside from routine maintenance! If we can be of any further assistance, well you know where to find us! Thanks Again, Michael Kelley General Manager

February 14, 2018

Amazing!! Always a wonderful , low pressure atmosphere at Bourne’s auto. Love them and absolutely in love with my car! My family always buys from Bourne’s ! More

by Lola1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Feb 15, 2018 -

Bourne's Auto Center responded

Looking Good! We are honored to have earned your families' continued business. It is always a pleasure assisting you and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 14, 2018

Awesome people I gave the rating i gave because i had from the first time walking in some who paid attention to wanting to help me. Even if just to answer a few ques More

by Quinn55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira, Marissa Lucchetti
Feb 15, 2018 -

Bourne's Auto Center responded

Thank you for the opportunity to earn your business. We are happy our team was able to assist you and provide you with the information you needed. Let us know if and when we can be of any further assistance. Thanks Again, Michael Kelley General Manager

February 14, 2018

Awesome no pressure, easiest time I’ve ever had buying a ca! Mario was a wonderful no pressure informative sales person! He directed me right to the car I had been looking at on line. Everyone at the dealership More

by Nana716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist, not sure of her name but very helpful
Feb 15, 2018 -

Bourne's Auto Center responded

We are thrilled you are enjoying your 2016 Chevy Equinox! The 5 star, low pressure, and easy buying experience you described is exactly what every customer shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

February 13, 2018

Everyone here is very nice. Sales and service. I had a very unique situation I had no license but had to buy a car in order to get my license. My salesman Trevon Hubbard was AWESOME! 🤗 He was very More

by StefMax14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Feb 15, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate your amazingly kind words. Trey and Carlos appreciate your recognition and your feedback. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 13, 2018

JONNIES, BOURNE AUTO SUPREMACY EXPERIENCE TO WHOM IT MAY CONCERN.... THIS DEALERSHIP IS BY FAR THE BEST IN SERVICE ON ALL LEVELS MY SINCERE COMPLIMENTS ON MR. JASON BOURNES TASTE AND SELECTION More

by JONNIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Trevon Hubbard, Sue Pereira
Feb 15, 2018 -

Bourne's Auto Center responded

Jonnie, What can we say? This is awesome! We absolutely love that we have amazing and loyal clients such as yourself! If you need anything at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 12, 2018

Excellent to deal with! My husband and I purchased out third vehicle with Bourne's Auto Center this past weekend, and couldn't be happier. They are pleasant, efficient, and h More

by lillypink78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons, Greg Peschel
Feb 15, 2018 -

Bourne's Auto Center responded

WOW! Three vehicles is amazing, thank you for your continued business. We are honored to call you a loyal customer. Your amazingly kind words and 5 star rating mean so much to us. We appreciate your high recommendation and look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 12, 2018

Best used dealership in the area!! I recently bought a Jeep Cherokee from bournes auto center after being referred there by my fiancée. I worked with salesman Jose Garcia who was patien More

by Jolsen30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Lucchetti
Feb 15, 2018 -

Bourne's Auto Center responded

First and foremost, thank you for serving our country. We are honored to have earned your business, 5 star rating and recommendation. Jose is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 11, 2018

Easy breezy Greg was a great help. I came in the car was ready for a test drive. Once I decided I was ready to by it and I was able to leave with new bae the next More

by Callmedannyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Feb 15, 2018 -

Bourne's Auto Center responded

Looking Good! The "easy breezy" experience is exactly what we expect from our team. Greg appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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