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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

February 24, 2018

Awesome customer service all around! I purchased an Audi a few weeks ago from Bourne’s Auto Center and had the best experience. Sue Pereira was my sales associate and she was super helpf More

by Jpolinick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Audi! It was our pleasure assisting you with your purchase. Sue and Shawn appreciate your recognition. They are both dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 24, 2018

Bourne’s is the way to go! After doing a little research on Bourne’s website I went into the dealership on Thursday to see and test drive the cars. Shawn was my sales person and More

by Cswanson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Mar 01, 2018 -

Bourne's Auto Center responded

Looking good in that sweet pre-owned Jeep! We are honored to have earned your business, 5 star rating and recommendation. Trey and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase and financing. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 24, 2018

5 stars Great customer service. Great help and communication. Bought vehicle in a timely manner. Jose was a big help. Thanks again and will be back again. More

by CHRISTOPHER MACDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and possible future business. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 23, 2018

No pushy sales people I have not bought a new car in over 10 years. I hate the pushy used car sales people. Jose at Bourne Auto Sales, was not. Jose was awesome. I woul More

by Jenn02346
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for you pre-owned vehicle. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is extremely important to us and greatly appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 23, 2018

New car Great service I highly recommend this place!! Great salesman, very welcoming and in the future I will be back to buy another car from these great peop More

by Dylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Shawn Weir
Feb 24, 2018 -

Bourne's Auto Center responded

Looking Great! Thank you for choosing Bourne's Auto Center for your pre-owned Jeep. We are honored to have earned your 5 star rating and future business. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 23, 2018

2016 Mazda3 grand touring Got the car at a great value Marissa was very helpful on the phone. At the dealership Mark and Richie made the process as stress and worry free as pos More

by 000010144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Rich Schiffer, Marissa Lucchetti
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and amazingly kind words. The experience you described is exactly what every customer should expect when shopping for and purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 23, 2018

Extremely easy This was such a great experience, staff is friendly and the dealership is comfortable. Part of your application could be done online wihich helps cut More

by Evbernd2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Caroline Simmons, Greg Peschel
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your "extremely easy" experience. We are honored to have earned your business and your future business as well. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 23, 2018

Always professional, honest and helpful I purchased my vehicle from Bourne’s a little over three years ago. Even though I live in RI, I always choose Bourne’s for vehicle repairs. I have a J More

by Dealerrater15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Aiello
Feb 24, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your amazing feedback and 5 star rating! It has been a pleasure assisting you with your automotive sales and service needs. Matt is an amazing member of our team and we could not be happier with his performance. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 22, 2018

I got exactly the car that I came in for. I knew when I went to the dealership that I would need a new car and my family had raved bout Bourne. I was not disappointed. Bill was an outstanding More

by Alex Sturgis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cimmino
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for your and your families continued business. We are honored to have such loyal customers and fans! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. One of the most important parts of that commitment is unaccompanied test drives, we want you to be comfortable in the vehicle. We look forward to seeing you for your next purchase and if we can be of any assistance before then please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 22, 2018

Easy, relaxing, pressure free I walked into Bourne’s with the intention of trading my truck in for something reliable and fuel efficient. Mark helped me choose the right car and wa More

by Mat655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2018 -

Bourne's Auto Center responded

Looking Good! Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Mark and Carlos we are able to deliver a fast "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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