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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

March 09, 2018

The BEST dealership EVER! My parents led me to Bourne’s Auto after buying themselves a new Cadillac and of course anyone can be iffy but when I walked into this establishment I More

by agonsalvesxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Mar 10, 2018 -

Bourne's Auto Center responded

WOW! Thank you for coining us "The Best Dealership Ever!" Your kind words mean so much to our entire team. This is exactly why we do what we do! We are thrilled you are loving your 2014 Kia Optima. Trey and Carlos appreciate your recognitions and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2018

First car Had a great first time buying my first car white Volkswagen Jetta. I want to thank tre on an excellent job was a pleasure working with you. More

by Aaronsmith25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Mar 10, 2018 -

Bourne's Auto Center responded

Looking good! We are honored that you chose our team for your first car buying experience. Trey appreciates your recognition and amazing 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2018

2011 Audi S4 No hassle negotiation , great inventory, plenty of cars to test drive, great follow up. The dealership fixed everything that I pointed out. I would More

by Bob R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for your business Bob! We are thrilled our team was able to address your concerns and earn your continued business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2018

Excellent Experience! Great staff! Everyone is helpful and made it easy and fast purchasing my car. I’m glad I chose Bourne, I recommend it for everyone! More

by g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! We are honored to have earned your business and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2018

Absolutely Fantastic Experience From my initial correspondence with Amy to meeting with Jose for a test drive, signing with Dave and delivery by Trey, the process was unbelievably sm More

by kramsappap
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trevon Hubbard
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! There is no doubt the power outage from the Nor Easter last week was challenging and we appreciate your patience as we worked to provide you with a smooth buying experience. Your recommendation is extremely important to us and greatly appreciated. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 08, 2018

Good Experience They have a friendly staff and a great service department. There is a huge variety of cars to pick from, all of which are priced below market value. More

by Ruvich
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Mar 25, 2018 -

Bourne's Auto Center responded

We are extremely disappointed that the check engine light came on shortly after your purchase. It is incredibly inconvenient for the customer when this happens. Once we learned of the situation we quickly were able to provide you with a replacement vehicle and take the vehicle to the dealer to have the cam shaft position sensor fixed under GM warranty. I also offered you the ability to exchange or return the vehicle, no questions asked. We apologize for the inconvenience and hope that you are now thoroughly enjoying the vehicle. In the future you are more than welcome to reach out to me directly for any of your service needs. Thank you for your business. Michael Kelley General Manager

March 07, 2018

A good time Everyone was so helpful, nice, and they made it a pleasure to be there. Trey and Carlos went above and beyond to make sure i was happy and I’m very th More

by Sandy92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our team was able to earn your 5 star rating and kind words. We will continue to provide a "No Hassle" buying experience to all of our customers and certainly to the customers you recommend. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 07, 2018

Finally a positive experience buying a car! I’d been looking for a Nissan Rogue for about 4 weeks before coming to Bourne’s. I had gone to a bunch of big-name dealers and felt they never took me More

by Lauren1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Mar 10, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. The experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. We couldn't agree more, forget those "big name" dealers and come to Bourne's first! It will save you a tremendous amount of time, money and aggravation!! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 07, 2018

Great transaction Everything went smoothly. I identified a few things which need to be addressed. When I picked up the car, all the work was completed as agreed. More

by LarryA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our team was able to provide you with a smooth buying experience and address your concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 06, 2018

Stress Free, Amazing Experience! Best car buying experience I've ever had. The entire team treated us with respect. Great customer service. The no pressure/haggle approach is a bre More

by Suzanna_Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and amazingly kind words. The "stress free, no pressure/no haggle, respectful" buying experience you described is EXACTLY what every customer should expect when purchasing a pre-owned vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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