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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

March 17, 2018

Great customer service and sales. Love my new Mercedes. The price was perfect and the car buying experience was very easy and fast. Thank you. More

by Car buyer gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Mercedes. We are thrilled you are enjoying the vehicle. We appreciate your kind words and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 17, 2018

No pressure.. Answered all my questions knowlegably Not your typical car dealership agency. Friendly, informative and willing to work with you. Felt no pressure at all. Nice clean dealership with friend More

by DonnyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to share your 5 star experience! The experience you described is EXACTLY what every customer should expect from our team. We appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 16, 2018

A great place! Kim was fantastic! She was extremely knowledgeable and friendly. I drove a few cars before choosing the one I took home. Great staff, great experience More

by Noirins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Caroline Simmons
Mar 17, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was an absolute pleasure assisting you and we are thrilled we had the vehicle that best fit your needs. Your business and kind words are greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 15, 2018

Very friendly and Great Staff I had an amazing experience at Bourne's Auto Center. This is our second vehicle from Bourne's and they were able to secure financing, service the vehi More

by Carman82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Mar 15, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled we were able to earn your 5 star rating. It is always a pleasure assisting you and your wife. Happy Birthday! If you need anything at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 14, 2018

Honesty from the 1st minute From the minute I walked in to Bourne’s auto sales I felt like I was a customer and a friend Kim Bailey wasn’t excellent sales lady . She kept promis More

by Wallnutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Mar 15, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is greatly appreciated and extremely important to us. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 14, 2018

Best car buying experience ever! Bourne's has all-around excellent customer service. Trey was extremely helpful, informative, and friendly throughout my entire experience. He really m More

by Stephen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Mar 15, 2018 -

Bourne's Auto Center responded

WOW! We are thrilled our team was able to provide you with your "best car buying experience ever!!" The experience you described is exactly what every customer should expect when shopping for a vehicle at any of our dealerships. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

March 12, 2018

Painless and enjoyable I believe the people at Bourne's auto service deserve the highest rating for service, and making the car buying experience a good one, from the Recept More

by Stephen Hopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Lucchetti
Mar 15, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored our team was able to earn your business, amazingly kind words and 5 star rating. We are thrilled we were able to earn your recommendation and we look forward to providing those customers with the same "Painless and Enjoyable" buying experience. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 10, 2018

Amazing people absolutely no pressure I want to thank Mario Lee and David Olsen for such a wonderful experience that took away from all the anxiety of buying a vehicle More

by NiniB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! Thank you for your business and kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 10, 2018

Not the typical dealership experience Jose made the selection process extremely easy. He explained the no hassle pricing model, let me take the car for a test drive, had my trade evaluate More

by JCR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk ladies were nice too!, Matthew Cygielnik
Mar 15, 2018 -

Bourne's Auto Center responded

Looking good! We are honored that you chose Bourne's Auto Center for your pre-owned Audi A6! It was an absolute pleasure assisting you with your purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Our team understands that your time is important and we strive to have every customer in and out within an hour. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 10, 2018

Quick & easy I would recommend this dealership to anyone and everyone. Got the car I wanted, just need to work on costumer service after costumer is approved. More

by Heather19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and David
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to assist you in finding the car you wanted. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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