Bourne's Auto Center

Great place Everyone was very friendly and got everything done in a quick manner. Jose was a great person to work with very kind and knew what he was talking abou Everyone was very friendly and got everything done in a quick manner. Jose was a great person to work with very kind and knew what he was talking about. Definitely the best dealership we’ve gone to. More

Price was good, customer service not good Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary of having just one key, so I purchased another key, which should have been ready when we came for the car. It was not. They had to order the key. We went back to the dealership to get the key and they could program it. We live about 40 miles from them. We waited about 2 to 3 hours and were told they were unable to program the key. They said they would have to contact the Cheverlot dealer. We came back a third time and they still couldn't program the key. They finally had to send the car to a Cheverlot dealer to program. We were there for 5 hours and when we got home part of the door handle was missing. I called and spoke to the manager after a few calls to the dealership which were not returned. He told me the part of the handle was in the cup holder. It was there, but I had to try to put it back on. They did offer us a few oil changes for the inconvience, but we declined because it is too far away. I wanted them to return the money I paid for the inconvience, 3 trips to the dealership with about a 9 hr combined waiting time. The manager declined my request. Also their preperation fees are very high!! More

You should check them out. When you walk into a used car dealership dealership you expect a pushy sales person. But not at Bourne. Everyone has a smile and always welcoming. When you walk into a used car dealership dealership you expect a pushy sales person. But not at Bourne. Everyone has a smile and always welcoming. More

There is a reason they are selling cars Jose did a great job selling me a car. The experience was the best I have had buying a car. They had the best price, trade and quick delivery/paperwor Jose did a great job selling me a car. The experience was the best I have had buying a car. They had the best price, trade and quick delivery/paperwork. I would recommend the dealership and Jose to a family member or friend. More

Pros and Cons Very busy place with several sales people available. Efficient with paperwork, especially since I knew what make and model I wished to purchase and I Very busy place with several sales people available. Efficient with paperwork, especially since I knew what make and model I wished to purchase and I had my vehicle title with me. However, I didn't like the "take it or leave it" pricing policy. Everyone wants to get some kind of deal. When I test drove the vehicle there was a "maintenance overdue" indication on the dashboard. They said they'd reset it since the maintenance had been performed. They didn't reset it. The wipers were in poor shape, and I have replaced them at my own cost since the dealership is a half hour away. More

Great Experience Overall My overall experience at bourne’s Auto center was a great one they are very helpful and welcoming at there establishment did a very good job of helpin My overall experience at bourne’s Auto center was a great one they are very helpful and welcoming at there establishment did a very good job of helping get me into the vehicle i was interested in buying . very Professional as well More

Great Experience! This was a great experience buying my car. Everyone was very nice and accommodating! Jose was great! He was very helpful and quick, and made this a ve This was a great experience buying my car. Everyone was very nice and accommodating! Jose was great! He was very helpful and quick, and made this a very successful experience without any stress or concern, where some dealerships can be. And the finance department was very quick as well. I love my new car! More

Amazing first time buyer experience Aside from the welcoming and professional atmosphere at Bournes, I left %100 percent satisfied with the customer service. Shawn was my sales represent Aside from the welcoming and professional atmosphere at Bournes, I left %100 percent satisfied with the customer service. Shawn was my sales representative and he made my vehicle of interest readily available to test drive when I arrived. I was really impressed at how patient he was with answering my list of questions about the process, but in the end it was a very simple and stress free first time buyer experience. I've already recommended Bourne's to friends and wouldn't hesitate to share my experience with others. Thanks again Bourne's! More

Amazing Shawn weir was the sales person that helped me out. He went out of his way to help me find what I needed. He's very kind and professional! Bourne's ha Shawn weir was the sales person that helped me out. He went out of his way to help me find what I needed. He's very kind and professional! Bourne's has a huge selection of cars and Shawn didnt mind showing me what they had. I recommend anyone looking for a vehicle to go see Shawn Weir at Bourne's auto center! More

Body work My experience with Bourne was excellent. The damaged body work was done in a timely manner. Shawn Weir kept me informed with the progress on a daily b My experience with Bourne was excellent. The damaged body work was done in a timely manner. Shawn Weir kept me informed with the progress on a daily basis. I recommend that if you need service or body work done to your car, take it to Bourne’s Auto Center. More