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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

April 06, 2018

Excellent service Courteous, professional, excellent service at Bourne’s Auto in Easton . Jose Garcia is a consummate professional. It was an efficient and pleasurable More

by Daniel41
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2018 -

Bourne's Auto Center responded

Looking good! We appreciate your amazingly kind words and your business. I can assure you it was Jose's pleasure assisting you and he certainly appreciates your recognition and 5 star rating. We look forward to seeing you again and in the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 05, 2018

Best Car Shopping Experience! Can't say enough about the excellent customer service I received from Mark in sales and Dave in finance. I love my new Kia Sorento More

by kat3727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Bourne's Auto Center responded

We are thrilled you loving your Kia Sorrento! It is amazing that Mark and Dave were able to provide you with your best car shopping experience! I can assure you it was their pleasure assisting you with your purchase and financing. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 05, 2018

Best auto dealership ! Service department is awesome. Very knowledgeable and helpful in getting the problem fixed quickly and at a reasonable cost! Would recommend this deal More

by Peg H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Seay
Apr 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your automotive service. We are thrilled Kory and Paul were able to earn your 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 04, 2018

Accommodating and courteous sales pros I found the people at Bourne's to be very knowledgeable and courteous. They made the usually arduous task of purchasing a vehicle quick and easy. I More

by Matthew Cohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your 5 star experience. We appreciate your amazingly kind words. Kim also appreciates your recognition and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 04, 2018

The Bourne Supremacy From the moment I arrived on there lot,until the time I drove my great new car away. The people that work here are very courteous and helpful. The More

by Happy buyer Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Bourne's Auto Center responded

Double thumbs up! We love it! We are honored to have earned your business and amazing 5 star rating. Your recommendation is extremely important to us and we look forward to providing those customers with the same "courteous and helpful" shopping experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 04, 2018

Great Service We had great service with salesman Jose and financer Dan! This is the second car we have bought from Bourne's and would absolutely go back! More

by Elyseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have earned your 5 star rating and future business. Jose appreciates your recognition. He is valued member of our team who is committed to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 03, 2018

Outstanding service. Bourne’s made my entire car buying experience as simple as possible. I had first visited Bourne’s late last year before I decided to try to get a litt More

by jrb103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Apr 03, 2018 -

Bourne's Auto Center responded

WOW! Thank you for choosing Bourne's Auto Center for your VW CC! It was an absolute pleasure assisting you with your purchase and financing. The 5 star experience you described, with our amazing associates Greg and Carlos, is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 02, 2018

Crazy Deals Everything a dealership should offer to the consumer. Even after the finances didn't look like they would work for me, they still were able to work w More

by Aries 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter McCann, Andrew Gesner, Trevon Hubbard
Apr 03, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Ram! It was an absolute pleasure assisting you with your purchase. We are thrilled our team was able to secure financing that fit your budget. We are honored we have earned your future business and if you need anything in the meantime, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 31, 2018

Excellent and transparent buying experience. Just bought my 1st car here. Took to my mechanic for inspection before signing docs. All wear & tear was confirmed as disclosed, some even less so.. T More

by Boris Geller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 03, 2018 -

Bourne's Auto Center responded

Thank you for your business Boris! We appreciate you taking the time to review your experience. Trey and Jose appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. We look forward to seeing you for your next vehicle! Thanks Again, Michael Kelley General Manager

March 30, 2018

One of, if not the best service in the business. Sue was great throughout the whole process in purchasing a new vehicle that fit me and my budget. I gave her my needs and wants and she was able to ma More

by Boxerbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira, Sean Harrington
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled we were able to earn your 5 star rating and amazingly kind words. Sue and Sean appreciate your kind words and I can assure you it was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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