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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,793 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,793 reviews

March 15, 2023

Love my new Jeep Cherokee! ! Great customer service from start to finish! Jose Garcia was super to work with!! This is my second purchase at Bourne Auto and I would no go anypla More

by michellewhalen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Bourne's Auto Center responded

Michelle, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

Helpful
March 14, 2023

Awesome customer service they had a very large selection of vehicles that I test drove and I am very happy with how everything worked out More

by cbgallery51090
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Congratulations on your new vehicle! We look forward to working with you again! Mike Kelley General Manager

Helpful
March 14, 2023

Had a great buying experience at bournes. You don't need to negotiate price they already have the best prices around and offered more for my trade than anyone else. Quick and easy would buy f More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Bourne's Auto Center responded

Thanks for sharing about your experience with Jose here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

Helpful
March 11, 2023

Jose is the man, we had a great experience with Jose and the Bourne's team. I highly recommend Bourne's auto if you're in the market for a whip More

by dutra1027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

Helpful
March 08, 2023

Great team, was fast and efficient and were very helpful in helping get the car I was looking for More

by m_agostini23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Bourne's Auto Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Helpful
March 06, 2023

We have bought 3 cars from Bournes and have had an amazing experience each time! Jose was a pleasure to work woth and got us approved in no time!! Can't go wrong at Bournes! More

by Mgreen2287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

Helpful
March 04, 2023

My experience at the dealership was great, we can into a small insurance problem but they dealt with it professionally! Would recommend anyone looking to get a used car. More

by jakefarlow855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2023 -

Bourne's Auto Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center. Congratulations on your new purchase, Jake! Mike Kelley General Manager

Helpful
March 03, 2023

Dealing with Jose was an absolute pleasure. Hands down best service I’ve ever had at a dealership and will definitely recommend Bourne’s auto center for all of my auto sale needs. More

by Jweir913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

Mar 03, 2023 -

Jweir913 responded

Thanks for reaching out Mike, Jose is by far the best salesman I’ve ever had the pleasure of dealing with… Usually the car buying experience is awful but Jose made it easy and even fun… I inquired about the vehicle and after talking with him for 5 minutes I felt like I had known him for 20 years… He is a major asset to your dealership, as well as Shawn the finance manager… super nice guy and made the transition smooth and effortless for me.. Thank you guys again and I will recommend your dealership to anyone and everyone that’s looking to buy a vehicle..

Helpful
March 03, 2023

José was extremely friendly, not pushy, and made the process of buying a car seamless! I am confident with my purchase and would recommend Bourne’s Auto Center to anyone in the market for a nice car at More

by bwitter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2023 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with José. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. Mike Kelley General Manager

Helpful
March 02, 2023

Omg, muy emocionada y agradecida con todos en especial con José Molina tremendo agente, no tengo quejas de ninguno. Gracias por todo José y gorge More

by Nanybeba2228
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jose and Gorge, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

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