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Bourne's Auto Center

South Easton, MA

4.9
4,850 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,850 reviews

May 04, 2018

David was very helpful I didn't have any direct dealings with David at the Dealership, however when I was unable to reach Shawn in Finance David took my call and answered al More

by Kerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. This is the exact type of teamwork we expect from our team, especially our Managers. David has been with us for close to 11 years and we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 03, 2018

Great Jose was fantastic at getting me in and out of the dealership i had everything it said to have online an it made it quick and pain free. I made it to More

by Bianka17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Chevy! We are honored that Jose and the rest of our team was able to earn your 5 star rating. The experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 01, 2018

Quickest easiest auto purchase ever. I found Bourne Auto on-line, When I got to the dealer, I was approached by Jose in a friendly open manner. As being in sales myself I f’ind that appro More

by dsylvia37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Land Rover! Jose appreciates your recognition and I can assure you it was his pleasure assisting you. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and found this approach to be refreshing! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 01, 2018

Fun and easy car shopping experience! Jose was great! We knew which car we wanted to look at, and were in and out of the dealership with our new vehicle within an hour and a half. More

by Tyler123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

Looking good! Thank you for your business and amazing 5 star rating! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 29, 2018

Amazing dealership When we first arrived, we expected to be fighting off salesmen. We walked around looking at different cars and much to our surprise we didn’t need to. More

by TheGilberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Mark and the rest of our team were able to earn your 5 star rating. The "no pressure, straightforward and relaxed" experience you described is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 27, 2018

Excellent car dealer The best experience I ever had from a car salesman, Jose. No pressures or hassles from sales very accommodating. Place was very roomy and comfortable More

by F&Bball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2018 -

Bourne's Auto Center responded

Thank you for your business! We appreciate your amazingly kind words and we are proud that Jose was able to provide you with your best car buying experience ever! The "No Pressure and No Hassle" experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 25, 2018

I liked the no hassle The no hassle took the stress out of buying a car / I could just look at a car for the best actual deal not the one I had to make More

by Pez6347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Apr 27, 2018 -

Bourne's Auto Center responded

We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from any of our dealerships. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 25, 2018

Excellent Experience Just purchased my second car in two years from Bourne's. Such a great dealership to work with, and their prices and inventory is second to NONE. Highl More

by JayzBimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Apr 27, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We appreciate your 5 star rating, amazingly kind words and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 25, 2018

Thank you Trey was energetic and friendly, and his smile was very contagious. He was even happy to include our children in the free shirt deal :), I would hig More

by TricianJay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Apr 27, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you and your family enjoyed the free t-shirts! Your 5 star rating and high recommendation is greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 24, 2018

Easy-going, friendly service, from the very first contact I was searching online for a Subaru Impreza within a certain price range and actually found a few options at different dealers in the area. However th More

by Bryan.e.desilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for your business! The experience you described, from initial contact to physical delivery of the vehicle, is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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