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Bourne's Auto Center

South Easton, MA

4.9
4,826 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,826 reviews

May 09, 2018

Highly recommended Such a great experience! Everything from the customer service to the atmosphere was amazing. I worked with Jose, he made the buying process very simpl More

by MJJeep18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

Sweet looking Renegade! We are honored to have earned your business and 5 star rating. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The shopping experience you described is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thank You! Michael Kelley General Manager

May 09, 2018

The best car buying experience ever! This is the way a vehicle purchase should be, stress free and exciting. Pick a vehicle online, know the price going in to see and drive. No pressure More

by Tony N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

Thank you for your continued business Tony! It is always a pleasure assisting you, your family and your friends. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 09, 2018

So easy! What could have been a complete nightmare (totaled my car) actually turned into a blessing. I had heard great things about Bourne’s for years so went More

by Jagaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Bourne's Auto Center responded

WOW! What an amazing 5 star account of your experience with our Sales Professional Jose! We are honored to have earned your business and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 09, 2018

Good experience with a semi personal experience. The professionalism and relaxed environment at Bourne's was great. I think it lacked the true personal experience because of the size of the operation More

by h1159013@nwytg.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Mead
May 11, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are busy and do do a large volume of cars but that is no excuse for lacking a personal experience. Every single customer is extremely important to us and we apologize you didn't feel that way. If we can be of any further assistance please do not hesitate to contact us. My sincere apologies, Michael Kelley General Manager

May 08, 2018

Great Experience This is now my 5th car that I have purchased and I have always had a great experience. I went in with a very specific idea of what car I wanted, Nissa More

by snicklas0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

WOW! 5 Cars is absolutely amazing and we are honored to have earned your loyalty! We are thrilled David was able to assist in finding a vehicle that best fit you and your families needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 07, 2018

Great experience Ask for Mario! He’s great!! Not pushy at all. Would recommend to all. Great experience. Clean and organized. Very friendly staff. Answered all my ques More

by Pinola77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

Thank you for your business and high recommendation! Mario appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 04, 2018

David was very helpful I didn't have any direct dealings with David at the Dealership, however when I was unable to reach Shawn in Finance David took my call and answered al More

by Kerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. This is the exact type of teamwork we expect from our team, especially our Managers. David has been with us for close to 11 years and we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 03, 2018

Great Jose was fantastic at getting me in and out of the dealership i had everything it said to have online an it made it quick and pain free. I made it to More

by Bianka17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Chevy! We are honored that Jose and the rest of our team was able to earn your 5 star rating. The experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 01, 2018

Quickest easiest auto purchase ever. I found Bourne Auto on-line, When I got to the dealer, I was approached by Jose in a friendly open manner. As being in sales myself I f’ind that appro More

by dsylvia37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Land Rover! Jose appreciates your recognition and I can assure you it was his pleasure assisting you. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and found this approach to be refreshing! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 01, 2018

Fun and easy car shopping experience! Jose was great! We knew which car we wanted to look at, and were in and out of the dealership with our new vehicle within an hour and a half. More

by Tyler123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Bourne's Auto Center responded

Looking good! Thank you for your business and amazing 5 star rating! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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