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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

May 25, 2018

Easy Car buying. Straightforward car buying experience. Car was well priced compared to other dealerships, You get to test drive on your own and check out process too More

by Fusion18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Caroline Simmons
May 28, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. You described some of the most important principles of our "No Hassle" pricing and customer service commitment, "straight forward, market based pricing, unaccompanied test drive, and in and out within one hour!" We are incredibly proud of our team for delivering on our commitment. We appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 25, 2018

Amazing experience Everyone was very helpful and enthusiastic about their jobs! I am so glad i chose this place, as i am happy about my purchase and the entire experienc More

by Jc03091999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 28, 2018 -

Bourne's Auto Center responded

Thank you for your business! Looking great in your Jeep! Trey appreciates your recognition and kind words. He is an incredibly important and valuable member of our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 24, 2018

Easy. Smooth. Tip Top. Great experience. Definitely planning on going to Bourne's Auto Center when looking for my next car. I heard about Bourne's from a good friend and sta More

by Sirchazziii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 28, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and for your thorough description of your experience from start to finish. We are proud of Mario, Shawn and Caroline for providing you with a great experience. We are fortunate to have each of them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 23, 2018

Awesome experience! Trey was so great to work with . He really made the process so easy. I would definitely recommend him and this dealership. Overall amazing experience! More

by Denise7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned BMW, it looks amazing! We are honored to have earned your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 23, 2018

Very easy and quick to buy a new car!! I felt that the employees were very respectful and extremely helpful. The waiting area was very comfortable and I didn't have to wait long. I was info More

by Kimmy0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating. The "easy and quick" experience you described is EXACTLY what every customer should expect from our team. Jose appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 22, 2018

What a pleasurable experience ! From the moment I walked in the door at Bourne's Auto Center, I noticed a difference from other auto dealerships. I met with Tre Hubbard, who was able More

by John813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 28, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was our pleasure assisting you with your purchase and we are honored to have earned your business. Your recommendation is extremely important to us and we look forward to providing those customers the same "No Hassle" shopping experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 22, 2018

Great Place Very friendly and professional staff that makes you feel very comfortable in your dealings. Wish I knew about this place earlier...Will recommend this More

by Koolblue61
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
May 28, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazingly kind words! We are honored to have earned your 5 star rating and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 21, 2018

Easiest car buying process I’ve experienced. Worked with Suzie P. Offers were fair, and reasonable. The process was fast. When there were delays staff were understanding and explained why it was More

by RAnderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled that Suzie and the rest of our team were able to deliver you the "easiest buying experience you have experienced!" If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 20, 2018

Hard consistant workers. Had a couple misfortunes on my end but the staff was willing to have the patience to keep working with me. The staff really work for the benefit of th More

by Miguel2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled our team was able to work through your misfortunes and assist you in finalizing the purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 19, 2018

Third time's a charm This is the 3rd purchase I have made at Bourne's. They always make the experience easy and laid back. I always feel like I get all of the exciting par More

by Bethany C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
May 28, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are honored to have such a loyal customer. The "easy, laid back, and stress free" experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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