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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

June 06, 2018

Amazing process through and through! Greg made buying a car a fast, easy and fun experience! We found the car online, came in to drive it and I was driving it as my own the next day! Woul More

by sdporter19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thrilled that Greg and the rest of our team was able to earn your 5 star rating and recommendation. The "fast, easy and fun" experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 06, 2018

Great car buying experience The whole process from start to finish was very easy. Jose was great to deal with and made our search very low pressure and enjoyable. We test drove More

by BMWOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 04, 2018

Great Service by Amy and David We were extremely pleased with the wonderful service Amy, David, and Carlos provided us. We would definitely recommend Bourne's to others. Service More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2018

Quick and stress-free I recently purchased a car at Bourne's and worked with David Pair. He quickly navigated their inventory and had several cars, both within my budget an More

by LaurenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled you found our "No Hassle" pricing and customer service commitment to be "quick and stress free!" Your recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2018

Very easy Had a great experience from when we first walked in and talking to the girls at the front to finalizing the paperwork. We worked with Trey and he was More

by NealO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 09, 2018 -

Bourne's Auto Center responded

Looking good! We appreciate you taking the time to review your 5 star experience with our Sales Professional Trey! He appreciates your recognition and I can assure you it was his pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 01, 2018

Growing family A co-worker put me in touch with his friend who I previously attended a Pats game with. His name was Russ (Burnham) and he told me if I didn't find wh More

by HDuarte81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Molina
Jun 09, 2018 -

Bourne's Auto Center responded

Looking Great! We are thrilled you and your wife are loving your 2016 Ford Explorer. We appreciate your amazingly kind words and Jose appreciates your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 27, 2018

Great buying experience I travelled from about 7 hours away. The vehicle I wanted to test drive was ready and waiting when I arrived. David P. was courteous and explained det More

by Bufwxguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Campbell
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center from over 7 hours away! The Express Team experience you described is exactly what every customer should expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 26, 2018

Everyone was really nice and helpful! Jose was very informative and answered all my questions. He made the process so easy and had my car ready to go in two days! More

by shannon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our Sales Professional Jose Garcia was able to make your buying experience easy and informative. I can assure you it was his pleasure assisting you and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 26, 2018

Kim Bailey is nothing short of AMAZING!!!! I unfortunately arrived at the dealership a little after closing time on a Saturday, but Kim stayed later to assist me and let me test drive the Audi More

by Kev_Aug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Bourne's Auto Center responded

WOW! Thank you for amazingly kind words about our Sales Professional Kim Bailey! We are honored to have earned your business and 5 star rating. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 26, 2018

trey the best. i worked with trey,he was nothing short of prroffesional, courteous, and very infomative. I would recommend him to all the people looking to buy a car More

by samuel038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 28, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Trey appreciates your recognition and our entire team appreciates your business. We could not agree more, Trey is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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