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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

June 10, 2018

Friendly no pressure experience There is no pressure to have answered all my questions and got me the cars that I was looking at to test drive I would recommend this dealership to an More

by Jeepguy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 12, 2018 -

Bourne's Auto Center responded

Looking good! Thank you for choosing Bourne's Auto Center for your pre-owned Jeep! It was a pleasure assisting you and we are honored to have earned your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2018

Thank you Mr Jose Molina, our sales guy, was so helpful that even though we came in to look at a vehicle we ended up not selecting after looking through the inv More

by Dondrummond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk girls were also nice.
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars. We are honored to have earned your business and thrilled you are enjoying your Durango. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2018

Repeat Customer We purchased a vehicle from this dealership a few years ago, great service and atmosphere then. This time it was no different. You'll not be disappoi More

by prc326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have earned your loyalty. Your 5 star rating and recommendation are extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2018

Great experience!!! This was my first time with this dealer. I read all the online reviews of the dealership which seemed pretty mixed. People either loved their experien More

by JKW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. I appreciate you recognizing our reviews! To your point, sure there are some reviews out there that aren't the greatest, but rarely will you find a negative review from a customer who actually purchased a vehicle from us. Given that we have sold over 50,000 vehicles, we think our 4.9 rating on DealerRater with over 1,800 reviews is pretty solid! None the less we are are thrilled we were able to earn your recommendation and future business! In the meantime if we can be of any further assistance please let us know. Thanks Again, Michael Kelley General Manager

June 10, 2018

They were amazing Everyone there is so nice and constantly checked in to make sure I was getting everything I needed. Trey was my sales rep and he was amazing More

by Alliejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for your choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your 5 star rating and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 09, 2018

Pleasant experience with Bourne’s . I was in need of a vehicle this past July. I purchased a vehicle then without any issues or concerns. This made this purchase that much easier. I new More

by Jrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and hope you are enjoying your Buick! We appreciate you sending customers our way and we will treat them with the same level of professionalism. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 07, 2018

Another great deal. Thank you. Service was excellent, Tori did a great job expediting our progress. And we have another great car. Our mechanic commented that the car is in grea More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! It is always a pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 07, 2018

Awesome Experience I have no complaints about our transaction. This was hands-down the best car buying experience I’ve had. I highly recommended Greg because he made eve More

by Mldel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jun 09, 2018 -

Bourne's Auto Center responded

WOW! We are thrilled our team was able to provide you with the best car buying experience you have ever had. Greg and Shawn appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 07, 2018

Bad service Only 2 weeks after getting my car I took it to the service department after heading sounds coming from my car and a little bit of shaking after going More

by EAlves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for bringing this to our attention. I appreciate you taking the time to speak with me regarding your issue. I am happy our team was able to rectify and resolve the wheel bearing issue and that you are now satisfied. If we can be of any further assistance please do not hesitate to contact me directly. Thanks Again, Michael Kelley General Manager

June 06, 2018

A Tale of Two Cars Ok before we get started your in for a roller coaster of a ride!!! One Jose Molina is a great Car Consultant (I don't want to call him a sales man, he More

by Wshiv27!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for your business Will! It was a pleasure assisting you and your wife. Jose appreciates your recognition and kind words and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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