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Bourne's Auto Center

South Easton, MA

4.9
4,868 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,868 reviews

August 11, 2023

Thank you to Jose! We enjoyed our purchasing process - low pressure, very easy, and we got the car we wanted at a great price! More

by Kboc923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and congratulations on your new vehicle! Mike Kelley General Manager

August 10, 2023

The people were nice as well as the service, I’m the second person in my family to get a vehicle here. Very pleased. More

by Zach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Bourne's Auto Center responded

Thank you, Zach, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

August 10, 2023

Friendly, efficient and professional absolutely satisfied with my purchased I will definitely continue to recommend my friends and family to discount dealer More

by etienne838
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

August 10, 2023

The most smooth process I have ever experienced. Top choice where you want to find a nice deal on your dream car! More

by DragonZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

August 03, 2023

I saw a beautiful Highlander on the website, and came in to test drive the next day. I loved it, and it needed to have a few things done cosmetically. Dave Pair, Mike in service, Carlos and Tim were very tr More

by 1410arh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Mike Bethoney
Aug 05, 2023 -

Bourne's Auto Center responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Mike Kelley General Manager

August 01, 2023

Great people to deal with, no pressure buying, and was able to take the car home immediately after paperwork was complete. More

by zepeterson28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

August 01, 2023

Jose was great to work with. He made the car buying experience easy for me. More

by delaneydm04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that Jose was able to assist you with choosing the perfect vehicle and that you had such a positive experience! Mike Kelley General Manager

July 29, 2023

Quick and painless process. Best prices around and they work with you to get you the best interest rates. Second vehicle purchased from them. More

by Anthonyamajr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Bourne's Auto Center responded

Anthony, Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jose and Tara, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

July 26, 2023

Jose Garcia was a pleasure to work with I was there almost 8 months ago and I couldn't make up my mind. Went back yesterday and worked with Jose he showed me 3 different cars and also my payment option More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan in the service department
Jul 27, 2023 -

Bourne's Auto Center responded

Thank you so much, Bob, for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

July 20, 2023

Always so easy and fun! Jose is the best and I worked with Shawn for financing - it’s a one stop shop. I love when I can drive home with my car the same day! Thanks! More

by C. Nels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Jose, Shawn, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

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