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Bourne's Auto Center

South Easton, MA

4.9
4,827 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,827 reviews

June 13, 2018

happy my experience was pleasant, sales person was knowledgable, , and available by phone.. He was not pushy and did not pressure me to make a sale. More

by canine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2018

Very Good I was referred to Bourne's by. Friend, and they live up to the reputation. Kim was very polite and friendly. Buying my Cadillac was a great experience More

by Janet123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for your business Janet! It was a pleasure assisting you with your purchase. Kim and our entire team appreciate your kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 12, 2018

We had a wonderful experience Staff was very responsive, kind and professional. We will continue to use this dealership for vehicle purchase and service. We will also recommend t More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was an absolute pleasure assisting you and we are honored to have earned your business and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2018

Two cars buying experience from this dealership I have bought two cars from this dealership in last three years. Both experiences have been hassle free. Their website has all cars they have in sto More

by Onestop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! It is always a pleasure assisting you! We are thrilled we had multiple vehicles for you to compare and that our team was able to complete the transaction quickly. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2018

Excellent customer service-AMAZING experience! Fair-no hassle pricing combined with customer service that goes way above & beyond make Bourne's the BEST auto center! Accompanied my mother to purch More

by missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your mother's pre-owned vehicle. The 5 star, fair, and no hassle experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. Sue appreciates your recognition and I can assure you it was her pleasure assisting you and your mom. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 11, 2018

Great Experience! My first new car in many years! Great job and thanks to my salesman Greg Cummings!!! Excellent customer service and very friendly! Thank you so much! More

by Karen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jun 12, 2018 -

Bourne's Auto Center responded

Looking great! Thank you for choosing Bourne's Auto Center for your pre-owned Jeep Cherokee! We greatly appreciate your kind words and five star rating! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2018

Friendly no pressure experience There is no pressure to have answered all my questions and got me the cars that I was looking at to test drive I would recommend this dealership to an More

by Jeepguy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 12, 2018 -

Bourne's Auto Center responded

Looking good! Thank you for choosing Bourne's Auto Center for your pre-owned Jeep! It was a pleasure assisting you and we are honored to have earned your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2018

Thank you Mr Jose Molina, our sales guy, was so helpful that even though we came in to look at a vehicle we ended up not selecting after looking through the inv More

by Dondrummond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk girls were also nice.
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars. We are honored to have earned your business and thrilled you are enjoying your Durango. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2018

Repeat Customer We purchased a vehicle from this dealership a few years ago, great service and atmosphere then. This time it was no different. You'll not be disappoi More

by prc326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have earned your loyalty. Your 5 star rating and recommendation are extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2018

Great experience!!! This was my first time with this dealer. I read all the online reviews of the dealership which seemed pretty mixed. People either loved their experien More

by JKW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. I appreciate you recognizing our reviews! To your point, sure there are some reviews out there that aren't the greatest, but rarely will you find a negative review from a customer who actually purchased a vehicle from us. Given that we have sold over 50,000 vehicles, we think our 4.9 rating on DealerRater with over 1,800 reviews is pretty solid! None the less we are are thrilled we were able to earn your recommendation and future business! In the meantime if we can be of any further assistance please let us know. Thanks Again, Michael Kelley General Manager

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