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Bourne's Auto Center

South Easton, MA

4.9
4,827 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,827 reviews

June 18, 2018

Fast, excellent service Second time buying a car here and it was easy, convenient, and quick. Jose was polite and very helpful car was delivered from other lot within minutes More

by Smandrade1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have such a loyal customer. Jose and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 17, 2018

We Love this dealership :) I cannot imagine going to another dealer for such an important purchase .This is the third vehicle my husband and I have purchased from Bourne's and More

by turbolover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for your continued business Joyce! Three vehicles purchased from our team is amazing! It is always a pleasure assisting you and your husband. We are honored to have earned your 5 star rating and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 16, 2018

Best car buying experience ever If your looking for quality used vehicle with exceptional service look no further. I will never shop anywhere else. Mark Torrey, and George were all More

by Oga5062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey
Jun 17, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words and 5 star rating! It was our pleasure assisting you with your purchase. Your recommendation means the world to us and we look forward to providing those customers with the very best car buying experience. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 16, 2018

Extra Care Sue Pereira was excellent. When I picked up the car, she surprised me with the Mercedes rubber mats which saved me from purchasing the weather tech. More

by New Benz Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Mercedes. Sue appreciates your recognition and our entire team appreciates your 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 16, 2018

Unbelievable from start to finish. I went to this dealership on two occasions and dealt with Trevon Hubbard on both of these dates. I cannot say enough about how professional, personabl More

by Happymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 17, 2018 -

Bourne's Auto Center responded

Looking Good! We are honored to have earned your business and your recommendation. Trey appreciates your recognition and we could not agree more with your description of him. We are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 15, 2018

Car purchase The girls who answer the phone are polite, efficient and courteous. I worked with David in sales. David was knowledgeable but not pushy.. he was very More

by Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. We look forward to seeing you for your next purchase and in the meantime if you need anything at all please let us know. Thanks Again, Michael Kelley General Manager

June 14, 2018

Fast & painless Found vehicle online. Inquiries were responded to quickly. Tre responded quickly to all e/mails. Pick up & finance paperwork were quick. Tre spent t More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars. It was a pleasure assisting you with your purchase and we are honored to have earned your business. The "fast, painless and quick" experience you described is exactly what we expect from our team and what every customer should expect from us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 14, 2018

I'd definitely buy from them again Buying from these guys was a great experience. I felt at ease the entire time. And Jose and Shawn worked with me to make sure my payments were exactly More

by Justinorion88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for your strong recommendation! We are honored to have earned your business and we look forward to assisting you with your next purchase as well. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 14, 2018

2011 Audi A3 purchase I have been searching for a while for a great deal on an Audi A3 for my son. Bourne Auto Center not only had the car that match perfectly but also so More

by FC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are thrilled we were able to earn your business and your 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2018

Helpful in so many ways I LOVE LOVE LOVE my new Jeep Renegade. I would highly recommend Mario Lee as your sales rep. Knowledgeable and friendly. I bought a jeep last week and More

by seasquared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies at the reception desk should get a raise. Friendly and helpful and cool under the craziest conditions.
Jun 17, 2018 -

Bourne's Auto Center responded

We are thrilled you are in LOVE with your Jeep Renegade! It was our pleasure assisting you with your purchase and your exchange. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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