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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

July 06, 2018

Buying a car Jose Garcia was a pleasure to deal with at Bourne's, so much so I came back the following week to purchase another vehicle. Jose was organized, profic More

by Wjoyce284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

WOW! Two vehicles in two weeks! That is incredible! If we can be of any further assistance please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

July 05, 2018

Tori was a great salesperson and was very helpful. No pressure, great supply of vehicles, and helped me get a great deal on a beautiful car. If you haven't been here, More

by BmwCod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned BMW! Looking Great! We are honored to have earned your families' continued business. Tori appreciates your recognition and kind words, I can assure you it was her pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 03, 2018

Great experience! I've been to Bourne's a few times over the years and highly recommend it. I love that there's no haggling. Everyone who works there is friendly and he More

by Michelle L Ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We greatly appreciate your continued business. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 03, 2018

Fantastic Dealership The first time I came in was a Saturday morning, before I even came in Greg warned me about how busy it would get on a Saturday so I made sure I was t More

by LBert12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and incredibly kind words. Greg and Carlos appreciate your recognition. The experience you described is exactly what we expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 02, 2018

Highly Recommend I can’t say enough about Bourne’s Auto Center and Jose Garcia our salesman. Jose went out of his way to ensure our specific car requirements were met More

by Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazing 5 star review! Jose appreciates your recognition and I can assure you it was his pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 02, 2018

4th car purchase Trevor has been excellent in helping my husband and i purchase our vehicles and Carlos is a beast when it comes to getting financed done. I highly re More

by Lilone6973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas, Trevon Hubbard
Jul 10, 2018 -

Bourne's Auto Center responded

WOW! 4 Car purchases from our team is amazing! We are honored to have earned such a loyal customer. We could not agree more, Carlos is a beast! He is a dedicated professional who is committed to a high level customer service and we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 02, 2018

Great Customer service My experience at Bourne's auto center was amazing. I was impressed with the level of customer service and the overall experience that I received. I h More

by Truckerguy
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. Our entire team appreciates your kind words, recognition and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 01, 2018

Awesome You can tell that they care about their costumers, no pressure at all from anyone who works there. People were very willing to help. Carlos (Business More

by Tsveta_Yankova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. We are excited that you recognize our commitment to customer service and how are team cares about the customer. We appreciate your business and look forward to seeing you again for your next vehicle. In the meantime if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 30, 2018

AMAZING AMAZING AMAZING I have only purchased a car one other time from a big chain dealer and got taken advantage of. Today, I went to Bourne’s and Trevon was nothing but he More

by Pharmd2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jul 10, 2018 -

Bourne's Auto Center responded

We think you are AMAZING! We appreciate your business and amazingly kind words. I can assure you it was Trey's pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Michael Kelley General Manager

June 30, 2018

Patient. Pleasant. Accommodating. Trevon was very patient during the whole process of purchasing my car. He was helpful in every aspect. Not only did he make sure I was getting into th More

by Edina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was an absolute pleasure assisting you with your purchase. Trey appreciates your recognition, recommendation and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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