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Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,851 reviews

July 09, 2018

Completely satisfied My husband I heard about this dealership from a friend of mine. She has purchase 4 different cars for her and her children and has always been more th More

by Plymouth27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jul 09, 2018 -

Bourne's Auto Center responded

WOW! Between you and your friend that is 7 vehicles! That is amazing! We are honored to have earned your loyalty and continued business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 09, 2018

Great place to buy a car I worked with Greg Cummings in sales for the past few weeks looking for a car. Initially, I had an idea of what I was looking for but still wasn’t exa More

by Kwhalen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Simmons, Greg Cummings
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are honored to have earned your business and 5 star rating. The experience you described with our Sales Professionals Caroline and Greg is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 08, 2018

Excellent service Jose Molina and Trevon excellent sellers I got a Rav4 2014 and I loved the deal God bless you guys thank you for you help. More

by Viryinia809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Toyota RAV4! It was a pleasure assisting you and Jose and Trevon appreciate your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 07, 2018

Helpful and family oriented The people of bourne's auto center seem like a big family. They are very helpful in making your car buying experience as stress free as possible. I re More

by Wcox328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

We appreciate your incredibly kind feedback about our team. We couldn't have said it better ourselves, we are a big family and our customers are part of that family as well. We are thrilled we were able to earn your business and that you enjoyed our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 07, 2018

Great experience! I had a great experience at Bourne, everyone there worked very efficiently. Jose was awesome and made the process very easy and not stressful at all. More

by Tmihailoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

This is AWESOME! We are thrilled you had a great experience with Jose! Car buying should be easy and not stressful and we are incredibly proud that Jose was able to provide you and enjoyable buying experience. We appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 07, 2018

Jose Garcia Rocks!!!!! Jose went above and beyond to make this deal happen. I had placed a deposit on the Altima and the next day had a heart attack. Jose checked with me an More

by Bill123
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

We couldn't agree more, Jose does rock and we are certainly fortunate to have him on our amazing team. I can assure you he appreciates your kind words and our entire team appreciates your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 07, 2018

Bourne Experience Jose and George were Great. They answered all my questions and provided options. Bourne Motors was recommended by a friend and they exceeded expecta More

by John C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for your business and for your amazingly kind words! Jose and George are great and they certainly appreciate your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 06, 2018

Great Service Great inventory of vehicles to choose from, however customer service stood out. Jose Garcia was excellent salesperson going to the extent of resp More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and kind words! It was a pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 06, 2018

Great experience! I came in today not really expecting too much— and I’m leaving with the nicest car I’ve found anywhere for a great price. Trey was great during the wh More

by Meagkhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Trey was able to assist in finding a vehicle that fit your needs. I can assure you it was his pleasure assisting you and he appreciates your recognition and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 06, 2018

Used car at Bourned I found my car buying experience both positive and negative. The no haggle price is great, and Jose, my salesperson made the process of bringing my c More

by Jeff S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to meet with me on Friday. We appreciate your continued business and your feedback. Jose and I had a long discussion about your experience and how we could have done better. We will use this feedback to continue to improve. As I told you on Friday, if we can be of any further assistance please do not hesitate to reach out to me directly. Thanks Again, Michael Kelley General Manager

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