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Bourne's Auto Center

South Easton, MA

4.9
4,805 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,805 reviews

June 21, 2018

So excited!! Mario was so helpful and nice!! I haven’t gotten a car since 2003 and I was nervous about getting something new but Mario helped me find exactly what More

by Tobeyluann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your 5 star rating and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 21, 2018

Felt very at home, everyone is very friendly. Trey is a great person to buy a car from, very friendly and very helpful. He Makes sure that you're very happy with the vehicle you purchased. My over More

by Donnalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience. We are honored to have earned your business and kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 21, 2018

Exceptional Customer Service I give Bourne’s a A plus rating overall. Everyone from the front desk to the finance manager made my cut buying experience a real joy. All employees w More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori Gourdin (sales)
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars and an A+ Rating! We appreciate your business and it was our pleasure assisting you . If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 20, 2018

Trey H It was a pleasure to work with Trey ,He was very patient and helpful. Trey was always available answered all my questions to the car that best fit my More

by Nelsie112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We are honored to have earned your business and amazingly kind words. Trey appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 20, 2018

AMAZING Wonderful experience purchasing a car at Bournes Auto. No hassle right to the point and extremely honest. I’ve never had an experience buying a car ev More

by Candy girl. 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jun 25, 2018 -

Bourne's Auto Center responded

The experience you described is EXACTLY what every customer should expect from our team! We are incredibly honored to have earned your business and amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 20, 2018

Amazing Experience I had the most amazing car buying experience today. Mario is an expert at what he does. He made my car buying experience enjoyable and I was not press More

by NicoleNicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. We could not agree more, Mario is amazing! He is a dedicated professional who is committed to a high level of customer service. We are fortunate to have him on our team! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 19, 2018

greate job by Sue. Easy way to buy a car, lots of car to pick from. I will be back.Ask for Sue she will make by a car easy. More

by martyfc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with our Sales Professional Sue! We are honored to have earned your business and future business. Sue certainly appreciates the recommendations. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 19, 2018

had a good experience My daughter has gone to this dealership for her car so I decided to look for a car at the same place. Was happy with the results More

by donna1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jun 25, 2018 -

Bourne's Auto Center responded

Looking good! Thank you for choosing Bourne's Auto Center for your pre-owned Ford Escape. Thank you to your daughter for referring you to our team! We are thrilled our team was able to deliver an exceptional car buying experience to and your daughter. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 17, 2018

We Love this dealership :) I cannot imagine going to another dealer for such an important purchase .This is the third vehicle my husband and I have purchased from Bourne's and More

by turbolover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jun 17, 2018 -

Bourne's Auto Center responded

Thank you for your continued business Joyce! Three vehicles purchased from our team is amazing! It is always a pleasure assisting you and your husband. We are honored to have earned your 5 star rating and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 17, 2018

Fast, excellent service Second time buying a car here and it was easy, convenient, and quick. Jose was polite and very helpful car was delivered from other lot within minutes More

by Smandrade1109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have such a loyal customer. Jose and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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