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Bourne's Auto Center

South Easton, MA

4.9
4,795 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,795 reviews

June 28, 2018

6th car from Bourne’s Bourne’s Is one stop shopping. I inquired last week about my Jeep on live chat with Amy. I Went for a test drive on the day it hit the lot! Great serv More

by Kelliwetherell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

Looking Great! We are thrilled you are enjoying your Jeep Wrangler and honored that we have been able to earn your continued business. The experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 28, 2018

Easy car buy experience Mark made my first time car experience very easy. His laid back no pressure attitude was a great fit for me. He took the time explaining all the detai More

by Vinnys Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Bourne's Auto Center responded

We are thrilled you found buying a car at our dealership was easy! We are honored to have been able to assist you with your first car buying experience. Mark appreciates your recognition and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 27, 2018

Good Experience Greg did a great job of moving me through the purchase process with an absolute minimum of the unnecessary gamesmanship I’ve often experienced in the More

by Whatnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jun 28, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! The experience you described is exactly what every customer should expect when purchasing and/or shopping for a vehicle at our dealerships. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

June 27, 2018

Amazing experience The best and easiest car buying experience ever. Would highly recommend to anyone shopping for a used vehicle. We will definitely be back for our next More

by Nessk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Bourne's Auto Center responded

WOW! We are thrilled Mario and the rest of our team was able to deliver the best car buying experience you have ever had! We are incredibly appreciative of your business and recommendation and we look forward to the opportunity to earn your business again in the future. In the meantime if you need anything at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 27, 2018

Great experience It’s was a quick and great experience everyone was nice and helpful definitely would buy from them again in the future Jose was awesome More

by Ekd1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Bourne's Auto Center responded

Looking great! Thank you for choosing Bourne's Auto Center for your pre-owned Jeep! Jose appreciates the recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 27, 2018

Great! Trey is great!! Shuch a great person and nice sales person, got my dream car as soon as possible and was always available when i had a question. More

by Jeanco27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Trevon Hubbard, Matt Aiello
Jun 28, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored that you chose Bourne's Auto Center for your dream vehicle. It was a pleasure assisting you and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 26, 2018

Great car buying experience Jose in sales and Shawn in finance were both great to work with! It was a very easy car buying experience. I would reccomend anyone to buy a car from More

by Bleary215
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Bourne's Auto Center responded

Looking good! Thank you for choosing Bourne's Auto Center for your pre-owned Jeep Wrangler. It was an absolute pleasure assisting you with your purchase. We are thrilled you found our "No Hassle" pricing and customer service commitment to be very easy and we are honored to earn your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 25, 2018

Very professional! Best car buying experience I’ve ever had! I dealt with Kim Bailey, she was extremely helpful and knowledgeable. I would definitely buy another car usi More

by Ts021784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Bourne's Auto Center responded

We are so incredibly proud of our Sales Professional Kim Bailey! We are thrilled she was able to provide you with the best car buying experience you have ever had! We appreciate your business and look forward to assisting you with your next purchase. In the meantime if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 25, 2018

Great Experience! This is my second purchase with Bourne’s and I have worked with Mario on both occassions. On both occassions, his professionalism, product knowledge a More

by AndrewCavanaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! Mario and our entire team are honored to have earned your 5 star rating and amazingly kind words. We could not agree more with your description of Mario, we are fortunate to have him on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 25, 2018

Recommended dealer! Jose Garcia helped me get into my 2011 Chevy Equinox when I was in a situation where I needed a car fast. The whole team was very helpful and great an More

by Scottierob115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2011 Chevy Equinox. It was a pleasure assisting you with your purchase. We are honored to have earned your 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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